T

Tower Zone Smoke Shop

4.6 of 5128 reviewsGoogle

4.6of 5

128 reviews · Google

Right now

August–October: 1 complaint in 4 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	1	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	1	0
January 2026	0	0
February 2026	1	1
March 2026	2	0
April 2026	2	0
May 2026	0	0
June 2026	0	0
July 2026	1	1
August 2026	2	1
September 2026	2	0
October 2026	0	0

Too few public reviews to compare with the usual level. Reviews in the last three months: 4, at least 30 needed. Reviews in the year before: 8, at least 60 needed.

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	1	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	1	0
January 2026	0	0
February 2026	1	1
March 2026	2	0
April 2026	2	0
May 2026	0	0
June 2026	0	0
July 2026	1	1
August 2026	2	1
September 2026	2	0
October 2026	0	0

usual level · 12 mo.now

Tailwind Reliability ScoreWeak

45/ 100

Public reviews (7.0% 1–2★)44

Problem resolution & replies (11% · 1/9)+1

Industry practices (0/6)+0

Issue Rate

7.0%

9 of 128 reviews are 1–2★

5★

102

4★

13

3★

4

2★

4low

1★

5low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

Is this your business? Claim it to connect

Common problems in Retail — and Tower Zone Smoke Shop’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

27%

of negative reviews in Retail

This business: 1.6% of all reviews (2 of 128)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Lateness or rescheduling

8%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 128)

How do you handle situations when a specialist is running late or an order needs to be rescheduled?

No official response from the business yet.

Damaged items or surfaces

3%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 128)

How do you handle claims if an item or property gets damaged during service or delivery?

No official response from the business yet.

Unexpected charges or price changes

3%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 128)

When can the final price differ from the initial quote, and how do you resolve billing disputes?

No official response from the business yet.

Service or product quality

2%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 128)

What do you do when a customer isn’t satisfied with the quality of your service or product?

No official response from the business yet.

No-show or last-minute cancellation

0%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 128)

What happens if the assigned specialist cancels at the last minute or fails to arrive?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 1 of 9 1–2★ reviews (11%)

JR

Jennifer Rich

July 19, 2026Google

2/5

This place does not sell CBD at all

The business replied on Google · July 20, 2026

Reach out to caliborndreams.com our sister company

Social & Web Discussions

ThreadsRedditXTikTokInstagramFacebookYouTube

Discussions about Tower Zone Smoke Shop on social media

Found a thread, video, or forum post discussing Tower Zone Smoke Shop? Paste any public link (Threads, Reddit, X, TikTok, Instagram, Facebook, YouTube, LinkedIn, forums, or press) to post it directly onto this board.

No social discussions have been linked yet — paste the first public thread or video above.

Latest reviews

Only complaints See all 128 reviews

JU

Justin

September 13, 2026Google

5/5

No written review

AP

Anmol Preet

September 5, 2026Google

5/5

I actually from bay point to buy my vapes. The guys provide great customer service and are so nice. 🫡

JD

J Dawg

August 20, 2026Google

1/5

this place is horrible, charged me $30 for a product and i came back 10 mins later and they charged $35, got my money back from the bank and let the local police know they are selling illegal goods, i’ll continue reporting

JG

Jenna Gabriel

August 6, 2026Google

5/5

No written review

JR

Jennifer Rich

July 19, 2026Google

2/5

This place does not sell CBD at all

The business replied on Google · July 20, 2026

Reach out to caliborndreams.com our sister company

JO

John Owen

April 10, 2026Google

5/5

No written review

See all 128 reviews

Reviews on platforms

Google4.6128 reviews1–2★: 9

Reliability

45/100Weak

Review base44 pts

Order scale+0 pts

Problem resolution+1 pts

Industry practices+0 pts

Tower Zone Smoke Shop

7.0%

of 128 reviews

Retail

8.4%

All businesses on Tailwind

7.9%

Website Embed & Trust Badge

Embed Tower Zone Smoke Shop’s Reputation & Trust Widget on Your Website

Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.

https://yourwebsite.com

7/100

Tower Zone Smoke ShopTailwind Score · Mixed

★ 4.6 · 128 public reviews analyzed · 7% 1–2★

Ask AI about this businessChatGPT · Claude · Perplexity

<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="tower-zone-smoke-shop-2" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.6★ · 128 reviews

How many consecutive 5★ reviews Tower Zone Smoke Shop needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.7★)+43

One new 1★ review requires +9 five-star reviews to recover 4.6★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Tower Zone Smoke Shop's rating and real issue rate?

Across 128 collected public reviews, Tower Zone Smoke Shop has an average rating of 4.6/5 and a 1–2★ complaint rate of 7.0% (9 of 128 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 45/100.

What are the most common customer complaints about Tower Zone Smoke Shop?

Among 9 negative (1–2★) reviews for Tower Zone Smoke Shop, the most frequent complaint categories are: Communication & customer support (2 reviews, 1.6% of all reviews).

Does Tower Zone Smoke Shop respond to negative reviews and complaints?

Tower Zone Smoke Shop has publicly replied to 1 out of 9 negative (1–2★) reviews (11% response rate).

More companies in Retail

NE Flower Boutique

Retail · Philadelphia

Issue Rate2.2%11 of 500 reviews

No clear change

Off The Charts Cannabis Dispensary McFarland

Retail · McFarland

Issue Rate6.8%34 of 500 reviews

No clear change

Real Gem Jewelers

Retail · Shakopee

Issue Rate0.2%1 of 500 reviews

Too few reviews to compare

Saks OFF 5TH

Retail · Estero

Issue Rate10.4%52 of 500 reviews

Too few reviews to compare

Walmart Supercenter

Retail · Milpitas

Issue Rate19.6%98 of 500 reviews

No clear change

Cloud 9 Smoke Shop, Vape, & Hookah Co. - Cartersville

Retail · Cartersville

Issue Rate4.5%21 of 469 reviews

Too few reviews to compare

Green Goddess

Retail · Houston

Issue Rate2.5%9 of 366 reviews

Too few reviews to compare

Citrus Plaza Market

Retail · Citrus Heights

Issue Rate13.6%41 of 302 reviews

Too few reviews to compare

Tailwind Reliability ScoreWeak

45/ 100

Public reviews (7.0% 1–2★)44

Problem resolution & replies (11% · 1/9)+1

Industry practices (0/6)+0

Issue Rate

7.0%

9 of 128 reviews are 1–2★

5★

102

4★

13

3★

4

2★

4low

1★

5low

5★ Rating Calculator

4.6★ · 128 reviews

How many consecutive 5★ reviews Tower Zone Smoke Shop needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.7★)+43

One new 1★ review requires +9 five-star reviews to recover 4.6★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Subscribe to our newsletter

We send helpful materials once a month, along with information about discounts and special offers. No daily spam

We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.

How to unsubscribe from the mailing list?

Or follow us on social networks

Tailwind.reviews

Available online

English (United States)

Operator

Tailwind Reviews LLC · support@tailwind.reviews

© Tailwind Reviews 2026

Sitemap Terms & Conditions Privacy Vulnerability Policy Data Deletion Do Not Sell or Share My Personal Information