Ask Tailwind about Citrus Plaza Market

Issue Rate
13.6%
41 of 302 reviews are 1–2★lower is better
4.3/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
223
4-star
28
3-star
10
2-star
5low
1-star
36low
Number of orders
0
Total Reviews
302
Low ratings
41
?How do we calculate TailwindScore?
C
Retail

Citrus Plaza Market

Aggregated statistics from all platforms

Google reviews
Issue Rate
13.58%
4.30/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
223
4-star
28
3-star
10
2-star
5
1-star
36
Number of orders
0
Total Reviews
302
Low ratings
41

Reliability Score

Weak
Trust Score25/100

Comparison with the industry

lower is better

Probability of issues per order

This business
13.6%
Average: Retail
10.3%
All businesses on Tailwind
11.9%
You're 34% better than the industry average!

Latest reviews

See all 302 reviews
IS
Iryna Shevchenko
Sep 21, 2026
1/5

Most of the food is expired, I went with my family and bought candy and some other groceries. We went home and wanted to eat some candy and there was worm bites in some of the candies. Please close this store because this is a big health hazard! Stop buying from this store people.

ИК
Илья Кузьмин
Sep 8, 2026
1/5

Не рекомендую их. Вот такой у меня опыт общения с их руководителем на пустом месте.

Review photo
FP
Filya Pomerlyan
Sep 1, 2026
4/5

Трошки дороговато але є все

AM
AISENA MATVEEVA
Aug 29, 2026
1/5

I bought lavash and found mold on it.

Review photoReview photo
SI
Shavkat Istamov
Aug 25, 2026
1/5

Rude staff. I was stopped there first time with my family to buy some halal sausage that we usually buy in Beryozka in Roseville and when we asked for help one of the cashiers rudely said dont even try to find halal sausage we don’t have any. Ok that was my first and last visit, thankfully we have Beryozka smaller but friendlier store and have more fresh produce.

VS
Victor Severin
Aug 5, 2026
4/5

No written review

DK
Daria Kononenko
Jul 24, 2026
2/5

No written review

JR
Jul Roma
Jul 17, 2026
1/5

No organization or order inside this store. Stood in line to get some meat products, people were cutting the line and going to other registers right in front of you. Store employees didnt pay attention to who was in line first. Also this store is a lot more expensive than other Russian stores in the area. Not coming back again to this location. Employees need to be trained on customer service.

LE
Liudmyla Eturu
Jul 7, 2026
5/5

No written review

VD
Viktoriia Dymytrashchuk
Jul 5, 2026
5/5

No written review

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