Tailwind Customer Cases

Real businesses. Real numbers. Real before-and-after.

Every Tailwind case follows the same structure: where they started, what they changed, and what happened. No vanity metrics, no anonymous testimonials. Filter by industry and read what's relevant to you.

Lisbon Coffee Group

3.4 → 4.6 on Google in 6 weeks

Lisbon, Portugal🇵🇹

Costa Rica Boutique Hotel

TripAdvisor #14 → #3 in 5 months

Costa Rica🇨🇷

Dubai Dental Group

3.8 → 4.6 across 4 clinics

Dubai, UAE🇦🇪

Texas Plumbing Co.

4.2 → 4.7 + 2 extra jobs/week

Texas, USA🇺🇸

iOS Productivity App

4.1 → 4.6 + 30% install rate recovery

USA🇺🇸

1
Connect your platforms once
Hook up Google Business Profile, Yelp, Trustpilot, TripAdvisor, App Store, Play Store, Facebook, Instagram, Apple Maps, and 12+ more. OAuth where possible, API or scrape where the platform doesn't allow it. Multi-location? One workspace, all locations.
2
See everything in one feed
Filter by platform, rating, location, sentiment, language, or keyword. Save filters as views. Get a Slack or email ping the moment a 1-star or 2-star lands.
3
Reply in your voice with AI
Train Tailwind on your brand voice once. After that, every review gets a draft reply in seconds. You read it, edit if needed, send. Auto-send is available for 5-stars if you trust it.
4
Track what's working
See response rate, average response time, sentiment trend, and which fixes correlate with rating climbs. Export to CSV anytime.

How much does it cost?

Check what included in packages

Take control of your online reputation today
Your future customers are waiting

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FAQ

Tailwind's healthcare workflow uses HIPAA-aware templates and limits which fields can be referenced in replies. We sign BAAs on Growth and Scale plans. Talk to us before launch for the specifics of your setup.

Have questions?We'll be happy to help

Contact our sales team

No bots or automated replies — ask a question and get a fast response from a real person.

Other tools included in your subscription — all for one price

Add your business to AI

Make sure ChatGPT, Gemini, Perplexity and AI search know and recommend your business.

Reviews management

Every review, every platform, one inbox.

Monitor reputation & respond

We monitor your online reputation, respond to comments promptly, and help build trust with your audience. Maintain a strong brand image and create a positive experience for your customers.

Tailwind Score

Your reputation as one number you can actually track.

Transparent business statistics

Transparent business statistics give you clear insights into performance, customer activity, and growth. Track key metrics in real time and make informed decisions with complete confidence.

New

Threads

Multi-step conversations with reviewers, not just one-and-done replies.

Find clients on Threads & grow sales

Find new clients on Threads and turn engagement into real sales. Reach your target audience, grow brand awareness, and increase conversions with effective social media strategies.

New

LLM Monitor

Show up when customers ask Claude, ChatGPT, Gemini, Copilot or Perplexity for a recommendation.

Rank top in LLM search

Rank higher in LLM search results and increase your brand visibility across AI-powered platforms. Optimize your online presence to attract more traffic, leads, and potential customers.

Orders analytics

Send the angry review to the right person before it goes public.

Analyze orders & top products

Analyze orders and identify your top-performing products with detailed insights and real-time analytics. Track sales trends, understand customer demand, and make smarter business decisions.

Grow public rating

Send the angry review to the right person before it goes public.

Boost positive reviews & handle negatives

Boost positive reviews and respond to negative feedback with confidence. Strengthen your online reputation, improve customer trust, and turn feedback into business growth opportunities.

Online Mentions

Catch every time someone talks about your brand — even where you don't have a profile.

Find opportunities in

Find new business opportunities in social posts and turn conversations into valuable leads. Discover customer needs, track trends, and engage with the right audience at the right time.

SEO Generators

Long-form content that ranks for the keywords your customers actually search.

Boost SEO & organic traffic

Boost SEO performance and increase organic traffic to your website. Improve search visibility, attract high-quality visitors, and grow your audience through smarter content optimization.

Soon

AI Assistant

A 24/7 assistant that answers customer questions about your business.

Launch online support & cut costs

Launch efficient online support to improve customer experience and reduce operational costs. Automate routine inquiries, speed up response times, and scale your service without increasing expenses.

Soon

Customer engagement

Turn happy customers into reviewers, returners, and referrers.

Boost SEO & attract new customers

We help boost your website's SEO rankings and attract new organic customers at no cost. Improve visibility, grow traffic, and reach the right audience more effectively.

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Poland

English (United States)

🇺🇸 US Headquarters

1650 W Digital, UT Lehi 84043 Contact sales: 801.438.4425

🇪🇺 EU Headquarters

Level 3, Queen and Collins, 100 Queen Street VIC Melbourne 3000

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