Ask Tailwind about Tower Zone Smoke Shop

Issue Rate

7.0%

9 of 128 reviews are 1–2★lower is better

4.6/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

102

4-star

3-star

2-star

4low

1-star

5low

Number of orders

Total Reviews

128

Low ratings

?How do we calculate TailwindScore?

Retail

Tower Zone Smoke Shop

Aggregated statistics from all platforms

Google reviews

Issue Rate

7.03%

4.60/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

102

4-star

3-star

2-star

1-star

Total Reviews

128

Low ratings

Reliability Score

Average

Trust Score80/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business

7.0%

Average: Retail

8.6%

All businesses on Tailwind

9.8%

Better than 51% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

Latest reviews

See all 128 reviews

Justin

Sep 13, 2026

5/5

No written review

Anmol Preet

Sep 5, 2026

5/5

I actually from bay point to buy my vapes. The guys provide great customer service and are so nice. 🫡

J Dawg

Aug 20, 2026

1/5

this place is horrible, charged me $30 for a product and i came back 10 mins later and they charged $35, got my money back from the bank and let the local police know they are selling illegal goods, i’ll continue reporting

Jenna Gabriel

Aug 6, 2026

5/5

No written review

Jennifer Rich

Jul 19, 2026

2/5

This place does not sell CBD at all

John Owen

Apr 10, 2026

5/5

No written review

Jorge Polanco

Apr 2, 2026

5/5

No written review

Brenda Castañeda

Mar 29, 2026

5/5

No written review

justin owens

Mar 8, 2026

5/5

No written review

Taz Delgado

Feb 2, 2026

1/5

The place is cluttered and the vape wasn’t what I expected. Only lasted 1 day and paid $30.00. Won’t be back and wouldn’t recommend anyone go there.

Issue Rate

7.0%

9 of 128 reviews are 1–2★lower is better

4.6/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

102

4-star

3-star

2-star

4low

1-star

5low

Number of orders

Total Reviews

128

Low ratings