Ask Tailwind about Pretzel & Pizza Creations

Issue Rate

5.6%

28 of 500 reviews are 1–2★lower is better

4.6/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

373

4-star

3-star

2-star

12low

1-star

16low

Number of orders

Total Reviews

500

Low ratings

?How do we calculate TailwindScore?

Bars / Restaurants

Pretzel & Pizza Creations

Visit company website

Aggregated statistics from all platforms

Google reviews

Issue Rate

5.60%

4.60/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

373

4-star

3-star

2-star

1-star

Total Reviews

500

Low ratings

Reliability Score

B+

Trust Score85/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business

5.6%

Average: Bars / Restaurants

10.7%

All businesses on Tailwind

9.9%

Better than 59% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

Latest reviews

See all 500 reviews

Martin Galante

Sep 14, 2026

5/5

No written review

Emily Atwell

Sep 10, 2026

3/5

Food was excellent but very poor customer service. The young girl with dark hair running the register is just plain rude and acts like you are nothing but an inconvenience. When I asked her if we could use their restroom before ordering our food she just kind of glared at me. Not who I would want making a first impression with my customers.

Penny Baugher

Sep 10, 2026

5/5

We had our conference lunch catered by them. The sandwich was absolutely delicious. The bread was so fresh. This service was truly astonishing. She was very intentive to everyones needs.

David DeGrange

Sep 5, 2026

4/5

The last few times we have went here, the cheese has not been melted. The pizza should be cooked a little more.

livi

Sep 3, 2026

5/5

amazing service and food everytime

Dolly Thoreson

Aug 30, 2026

5/5

No written review

Crystal Stitely

Aug 25, 2026

5/5

No written review

Thomas Weck

Aug 23, 2026

5/5

Iv come here half a dozon if not more when I'm in the area. Food is always amazing. Service is okay a smile or hello could go a long way. It also be wonderful to not have to pick aluminum foil off the bottom of my crab toped pretzel with almost every bite.

Kyree Hansen

Aug 16, 2026

5/5

Food was amazing recommend to try everything from sandwiches to pizza and the stuffed pretzels are amazing

Emily Conrad

Aug 12, 2026

5/5

Never a complaint

Issue Rate

5.6%

28 of 500 reviews are 1–2★lower is better

4.6/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

373

4-star

3-star

2-star

12low

1-star

16low

Number of orders

Total Reviews

500

Low ratings