Ask Tailwind about Firebirds Wood Fired Grill

Issue Rate
9.8%
49 of 500 reviews are 1–2★lower is better
4.4/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
335
4-star
83
3-star
33
2-star
18low
1-star
31low
Number of orders
0
Total Reviews
500
Low ratings
49
?How do we calculate TailwindScore?
F
Bars / Restaurants

Firebirds Wood Fired Grill

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Aggregated statistics from all platforms

Google reviews
Issue Rate
9.80%
4.40/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
335
4-star
83
3-star
33
2-star
18
1-star
31
Number of orders
0
Total Reviews
500
Low ratings
49

Reliability Score

Weak
Trust Score44/100

Comparison with the industry

lower is better

Probability of issues per order

This business
9.8%
Average: Bars / Restaurants
13.7%
All businesses on Tailwind
12.6%
You're 53% better than the industry average!

Latest reviews

See all 500 reviews
KW
Kenneth W Franklin Jr
Sep 21, 2026
5/5

No written review

SR
Stewart Raymond
Sep 20, 2026
5/5

Top quality food. Friendly service.

RB
Ryan Bishop
Sep 20, 2026
5/5

No written review

NA
Nelson Ahumada
Sep 19, 2026
5/5

Great service by Juan. Good all around will be back soon.

SW
Steven W
Sep 18, 2026
5/5

First time here for my wife and I. Have to say I’m amazed on how it felt almost scripted with how perfect it was. It was a little quiet but frankie boy took care of us. Gave us a recommendation on everything. They were out of my wife’s choice for the summer smash and he made the best decision for us to try the heart afire. The spice was perfect and the taste was amazing. I guess he overheard my wife it was my birthday yesterday and he surprised us with these little cheesecake bites(I’m on a carbs deficit but I couldn’t resist)🦾will be back for the great food and fun time chatting.

MC
Marcus Carrillo
Sep 17, 2026
2/5

Really disappointed in the hospitality of this place. I took my employees out for a dinner here and it was most of our first time visiting. The food was really good. However our waitress didn’t give any indication she was happy we were visiting. Our ticket was $1000 all in. Never asked if we were celebrating anything special. No manager came to check in to see how our visit was. Our orders were taken, we got our drinks and food at a reasonable time. Don’t get me wrong service was there but for a nicer place like this you’d expect something different than what you get at Applebees. Honestly at Applebees they ask if you are celebrating anything and managers typically come in and table touch. A few plates had some mix ups, not a big deal when it’s a large party. Had we had more interaction with the waitress I would have totally forgotten. People come to these nicer places not always for the food but for the experience. Had I got the experience I expected tip would have went from $150 to $300.

LO
Leslie Offer
Sep 17, 2026
4/5

Service was excellent. Very nice atmosphere. Good value for the 3 course dinner. Food was very good. 👍

AU
Auggie
Sep 14, 2026
4/5

NY Strip appear a bit short on delicious flavor, though would order again. Goid moisture balance. Mashed potatoes a bit on dry side. Definitely short staffed during my visit. Very friendly staff and nice atmosphere. Coffee was excellent. Consistent good quality.

JT
James Tenser
Sep 14, 2026
4/5

Reliable kitchen. Beautiful high-ceiling dining room. Professional service. A favorite place for occasions.

DM
Damien McClarey
Sep 11, 2026
5/5

No written review

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