August–October: 3 complaints in 14 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 4 | 1 |
| September 2025 | 9 | 1 |
| October 2025 | 14 | 3 |
| November 2025 | 7 | 0 |
| December 2025 | 13 | 0 |
| January 2026 | 12 | 1 |
| February 2026 | 8 | 2 |
| March 2026 | 9 | 0 |
| April 2026 | 10 | 3 |
| May 2026 | 3 | 0 |
| June 2026 | 6 | 0 |
| July 2026 | 14 | 0 |
| August 2026 | 4 | 1 |
| September 2026 | 10 | 2 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 14, at least 30 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 4 | 1 |
| September 2025 | 9 | 1 |
| October 2025 | 14 | 3 |
| November 2025 | 7 | 0 |
| December 2025 | 13 | 0 |
| January 2026 | 12 | 1 |
| February 2026 | 8 | 2 |
| March 2026 | 9 | 0 |
| April 2026 | 10 | 3 |
| May 2026 | 3 | 0 |
| June 2026 | 6 | 0 |
| July 2026 | 14 | 0 |
| August 2026 | 4 | 1 |
| September 2026 | 10 | 2 |
| October 2026 | 0 | 0 |
7.8%
39 of 500 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Communication & customer support
of negative reviews in Bars / Restaurants
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Charles Rosser
January 4, 2026GoogleUnless you are a regular service is subpar.
The business replied on Google · January 5, 2026
We're sorry to hear about your experience. We pride ourselves on treating every guest with the same care and attention, so your feedback is concerning. If you're open to it, we’d love to hear more about what happened so we can address it specifically. Please feel free to reach out to us at bushwallers@gmail.com.
juls thomas
September 19, 2026GoogleI have divorced parents and I had said my mom’s address. They thoight I looked I looked young which is understandable but they wouldn’t give a second look at my ID. They are rude and inconsiderate, it’s honestly embarrassing and I’ve heard a lot of the same complaints so someone should probably do something!!! The bouncers should be 100% better and nicer!!!!
The business replied on Google · September 19, 2026
Hi there. Our team was unable to verify your identification because you could not provide the address listed on your ID. This raised concerns about either the validity of the ID or your level of intoxication at the time. For the safety of our guests, our staff, and our liquor license, our team made the decision not to allow entry. We understand that being turned away can be frustrating, but our staff has a responsibility to make these decisions when identification or intoxication is a concern. We stand behind their decision and appreciate their commitment to keeping our establishment safe and responsible.
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Holly Fultz
September 23, 2026GoogleNo written review
The business replied on Google · September 24, 2026
Thanks Holly!
Allison Jackson
September 23, 2026GoogleI always have an amazing time at Bushwallers. Maggie is one of my favorite bartenders. Also check her out at spacie Gracie’s.
The business replied on Google · September 23, 2026
Thanks Allison!
Heather Carter
September 23, 2026GoogleThe best dive bar in downtown Frederick. I love karaoke night but the only time I’m really down to hang out is if Maggie is bartending 🌶️
The business replied on Google · September 23, 2026
Thank you Heather!
of 500 reviews
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
★ 4.4 · 500 public reviews analyzed · 7.8% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="bushwallers-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Bushwaller's needs to reach its next rating target
One new 1★ review requires +6 five-star reviews to recover 4.4★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 500 collected public reviews, Bushwaller's has an average rating of 4.4/5 and a 1–2★ complaint rate of 7.8% (39 of 500 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 47/100.
Among 39 negative (1–2★) reviews for Bushwaller's, the most frequent complaint categories are: Communication & customer support (10 reviews, 2% of all reviews); Lateness or rescheduling (2 reviews, 0.4% of all reviews); Service or product quality (1 reviews, 0.2% of all reviews).
Bushwaller's has publicly replied to 19 out of 39 negative (1–2★) reviews (49% response rate).
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