Ask Tailwind about Luxe nail bar

Issue Rate
19.4%
31 of 160 reviews are 1–2★lower is better
4.2/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
120
4-star
5
3-star
4
2-star
6low
1-star
25low
Number of orders
0
Total Reviews
160
Low ratings
31
?How do we calculate TailwindScore?
L
Beauty Salons

Luxe nail bar

Aggregated statistics from all platforms

Google reviews
Issue Rate
19.38%
4.20/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
120
4-star
5
3-star
4
2-star
6
1-star
25
Total Reviews
160
Low ratings
31

Reliability Score

Weak
Trust Score44/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
19.4%
Average: Beauty Salons
9.6%
All businesses on Tailwind
9.9%
Better than 15% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

3.54.04.5Apr 1Jun 1Sep 1Google 4.18

Latest reviews

See all 160 reviews
BR
Briahna Robertson
Sep 24, 2026
5/5

Over all a very nice place to get your nails done.

AK
Allyson Kalicharan
Sep 11, 2026
1/5

I was repeatedly questioned about not choosing gel on my toes and told it was “weird\.” If you’re looking for a recommendation, this wouldn’t be on my list\.

RT
Radiant Tiger
Sep 3, 2026
5/5

I LOVE LUXE NAILS! My nail tech, Taylor, did an amazing job! The salon is very nice, clean, bright and fun. Customers are laughing and the two managers are going around and asking how things are going, everyone is smiling and having the best time. I really appreciate that atmosphere, so many salons can be oppressive and boring. My nails are beautiful, I am so happy with them and I get so many compliments on them. Thank you, Taylor! Thank you, Luxe Nails! 💕

Review photoReview photo
AB
Andrea Bull
Aug 24, 2026
5/5

I had such a wonderful experience getting my eyelashes done with Mimi ✨ The service was professional, relaxing, and my lashes came out absolutely beautiful. They paid great attention to detail and made sure everything looked natural and perfect. I’m very happy with the results and will definitely be coming back! Highly recommend! 💕

NR
nickie robinson
Aug 13, 2026
1/5

I just got my nails done Sunday . When I got home I realized my nail was crooked. Also the tech didn’t even fill to my nail bed . The nail tech keep taking deep breaths like she was annoyed. Very inconsistent services there . I get two services and get two stamps , this time the gentleman only gave me 1 stamp and said 1 stamp for a visit . But has always given me 2 before. If you’re spending over a $100 in 2 services you should get 2 stamps . My daughter went a couple days later and he gave her 2 stamps for the 2 services . Will not be returning . This photo is from only 4 days after getting the fill and the nail is crooked

Review photo
AA
Ashlee Amaya
Aug 11, 2026
5/5

I’ve been coming here for a year now and I Always ask for Taylor. She’s young and experienced and always does a great job. She’s a perfectionist and will copy and paste anything I show her. Definitely ask for her

JG
Jasmine Grace
Jul 28, 2026
5/5

Nails last lasted over 2 months with a fill after 1month definitely coming back!

SV
Shylynn Ventura
Jul 18, 2026
4/5

Very nice people, got a pedicure with a different lady and liked it. But then got my eyebrows done with a different lady and once she was done she showed me with the mirror but she was holding it so far away so I couldn’t see close up. Once I got in the car I checked and she took more on my left eyebrow than she should have 🫤 she knew she messed up yet didn’t at least advise me. I would have been fine if she just owned up to it.

Review photo
SD
Shyanne Donohue
Jun 19, 2026
1/5

I’ve been coming here for over 2 years and have always loved the detailed, relaxing pedicures, but my visit today was really disappointing. From the moment I walked in, I felt uncomfortable when one of the nail techs gave me a dirty look. I was the only one there for a pedicure, yet the entire service felt rushed. The massage was minimal, the technician seemed annoyed that I only wanted a basic gel pedicure, and barely any product was used on my legs or feet—my feet were actually dry afterward, when they usually feel moisturized for over a day. A service that typically takes about an hour was done in maybe 25 minutes. I don’t usually care as much about the “spa” aspect, but I do expect my toes to look good. The final result was the most frustrating part, uneven polish with spots completely missed. It honestly looked like I did them myself, which is upsetting considering I paid $45 plus tip. I’m pregnant and have my baby shower next week, so this was likely my last pedicure before my baby arrives. I was really looking forward to the “luxury” experience this place is known for. I’m not sure if it’s hormones or what, but I went home and cried because I was so disappointed. This salon used to be my go-to, but now I’m honestly unsure if I’ll return.

Review photoReview photoReview photoReview photo
HA
Haddy
Jun 13, 2026
5/5

Chloe all the way!!!! Thank you girly, you are the reason I keep coming back.

Subscribe to our newsletter

We send helpful materials once a month, along with information about discounts and special offers. No daily spam

We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.

How to unsubscribe from the mailing list?