Ask Tailwind about Cut Above

Issue Rate
5.1%
12 of 234 reviews are 1–2★lower is better
4.7/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
205
4-star
12
3-star
5
2-star
2low
1-star
10low
Number of orders
0
Total Reviews
234
Low ratings
12
?How do we calculate TailwindScore?
C
Beauty Salons

Cut Above

Aggregated statistics from all platforms

Google reviews
Issue Rate
5.13%
4.70/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
205
4-star
12
3-star
5
2-star
2
1-star
10
Total Reviews
234
Low ratings
12

Reliability Score

B+
Trust Score87/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
5.1%
Average: Beauty Salons
9.4%
All businesses on Tailwind
9.8%
Better than 63% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

4.04.55.0Apr 1May 1Sep 1Google 4.71

Latest reviews

See all 234 reviews
TS
Trey St John
Sep 12, 2026
5/5

Chelsea is awesome & I walk out looking better as well as feeling better every time. Can’t go wrong here.

AS
Annie Sprayberry
Jul 21, 2026
5/5

I had an amazing experience with April Hammonds She gave me a fantastic haircut that perfectly suited my hair type. I appreciated how she listened to my preferences and offered helpful suggestions. I've received so many compliments on my hair since then! I highly recommend April to anyone looking for a skilled and friendly stylist. Cut 16 inches off my hair and donated to Wigs for Kids in honor of my best friend's daughter.

Review photoReview photoReview photo
JW
jenny Williams
Jul 21, 2026
5/5

Have not found a good salon since leaving new york. love it here and love my hair. thankful to find my new salon

JG
JG
May 9, 2026
5/5

Great salon experience. Friendly staff.

SZ
Sherri Zilar
Apr 24, 2026
5/5

Met Olivia for the first time. I gave her the reigns & she gave me a lovely cut & style for a reasonable price. I will return!!

KS
Kristy Stahl
Feb 14, 2026
1/5

They are loud and proud of their political views. Absolutely convinced there is not liberal within 50 miles of Cartersville. Very disparaging of human rights. I am grateful so I know where not to spend my money.

LF
Laura Fair
Jan 21, 2026
5/5

No written review

DC
Dustin Comstock
Nov 17, 2025
5/5

I was having an issue at my store and needed assistance. I asked them for help and they were very kind to me and allowed me to use their facilities. Very friendly and helpful staff. I'm grateful for their help.

NI
Nicol
Oct 31, 2025
1/5

This lady gave me the worst haircut of my life! She kept cutting one side more then the other and saying no no and then kept walking away to a different room. I should have known it was going to be bad after she kept doing that. She gave me a 70s mullet when the picture I showed her was a layer haircut.

TR
Tobi Robertson
Sep 13, 2025
5/5

Donnie, the owner, is fabulous. He cut my mother in laws hair, Margie, for years She had dementia, we tried many hairdressers which was abysmal for all involved. She loved his beautiful skill. Now, Brad and recently myself all go. He's a wonderful and precise hairdresser. Thank you Donnie...

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