Ask Tailwind about Hair Cuttery Color & Haircuts - Lombard

Issue Rate
10.6%
31 of 292 reviews are 1–2★lower is better
4.5/5
Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
235
4-star
16
3-star
10
2-star
7low
1-star
24low
Number of orders
0
Total Reviews
292
Low ratings
31
?How do we calculate TailwindScore?
H
Beauty Salons

Hair Cuttery Color & Haircuts - Lombard

Visit company website

Aggregated statistics from all platforms

Google reviews
Issue Rate
10.62%
4.50/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
235
4-star
16
3-star
10
2-star
7
1-star
24
Number of orders
0
Total Reviews
292
Low ratings
31

Reliability Score

Weak
Trust Score39/100

Comparison with the industry

lower is better

Probability of issues per order

This business
10.6%
Average: Beauty Salons
11.5%
All businesses on Tailwind
13.3%
You're 56% better than the industry average!

Latest reviews

See all 292 reviews
AS
Adrienne Stricker
Sep 22, 2026
5/5

Love getting my hair colored and cut by Daisy!

SL
Sally Lewis
Sep 21, 2026
5/5

Bernice is amazing have been going to her for at least 10 years or more. She is always professional and really knows her stuff. I only trust her with my hair and my color. I have followed her from each salon to here. Absolutely the best.🩷

LR
lucero ruedadominguez
Sep 21, 2026
5/5

Got my hair dyed, cut, and styled by the wonderful Theresa! Amazing experience and I am beyond happy with the results! Theresa took the time to go over the process with me, what she was doing and why, and provided amazing customer service. It’s very adamant that she truly cares about the craft and work she puts in. The confidence I am now walking with is thanks to her!

SS
Stephanie Schneeberger
Sep 18, 2026
5/5

No written review

EC
Elena Camacho
Sep 12, 2026
5/5

If I lived close by Theresa would be doing my hair for every event!! Loved it!!

CH
Charleen
Sep 11, 2026
5/5

Thumbs up!!

DG
Dawn Gaskey
Sep 11, 2026
5/5

Very nice hair cut.

KD
Kelly Doerr
Sep 8, 2026
5/5

I truly love to come see Daisy! She always fixes my bad hair moods lol! When Daisy was really booked a few months ago, she suggested Karina to do my cut-and she did an amazing job as well! I knew I could trust Daisy and she was right to suggest Karina! Thank u Daisy for always making me feel better and my hair look better! I love my hair cut, as usual and can’t wait to use my new shampoo! :)

LA
Layla
Sep 8, 2026
5/5

This was my first time at this salon and my experience was amazing! I’m glad I found a place that I could trust knowing I would get the hair style I want. I enjoyed getting my haircut by Valarie and the next time I get a haircut, I’ll definitely come back to this place!

Review photo
DF
Dieltroe Ford
Sep 5, 2026
3/5

Customer for years, not satisfied with service today. My haircut was fine but didn’t get washed. Stated she had another client and I should have told her. I’ve never had to tell my stylist to wash my hair, it was done. If this is a new policy, then I’m done with Hair Cuttery. Another stylist had to wash my hair.

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