TS
Trey St John
September 12, 2026Google5/5
Chelsea is awesome & I walk out looking better as well as feeling better every time. Can’t go wrong here.
Right now
August–October: 0 complaints in 1 public review.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 2 | 0 |
| September 2025 | 4 | 0 |
| October 2025 | 1 | 1 |
| November 2025 | 1 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 1 | 1 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 14, at least 60 needed.
Reviews and complaints by month
reviews1–2★
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 2 | 0 |
| September 2025 | 4 | 0 |
| October 2025 | 1 | 1 |
| November 2025 | 1 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 1 | 1 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
usual level · 12 mo.now
Tailwind Reliability ScoreWeak
48/ 100
Public reviews (5.1% 1–2★)48
Problem resolution & replies (0% · 0/12)+0
Industry practices (0/6)+0
Issue Rate
5.1%
12 of 234 reviews are 1–2★
5★
205
4★
12
3★
5
2★
2low
1★
10low
Track record not connected
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectCommon problems in Beauty Salons — and Cut Above’s numbers
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
19%
of negative reviews in Beauty Salons
This business: 0.4% of all reviews (1 of 234)
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
No official response from the business yet.
Social & Web Discussions
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Latest reviews
AS
Annie Sprayberry
July 21, 2026Google5/5
I had an amazing experience with April Hammonds She gave me a fantastic haircut that perfectly suited my hair type. I appreciated how she listened to my preferences and offered helpful suggestions. I've received so many compliments on my hair since then! I highly recommend April to anyone looking for a skilled and friendly stylist. Cut 16 inches off my hair and donated to Wigs for Kids in honor of my best friend's daughter.
JW
jenny Williams
July 21, 2026Google5/5
Have not found a good salon since leaving new york. love it here and love my hair. thankful to find my new salon
Reviews on platforms
- Google4.7234 reviews1–2★: 12
Reliability
48/100Weak
Review base48 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Cut Above
5.1%
of 234 reviews
Beauty Salons
9.6%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge
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5/100
Cut AboveTailwind Score · Mixed
★ 4.7 · 234 public reviews analyzed · 5.1% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="cut-above" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>5★ Rating Calculator
4.7★ · 234 reviewsHow many consecutive 5★ reviews Cut Above needs to reach its next rating target
Target rating:
5★ reviews needed (→ 4.8★)+117
One new 1★ review requires +13 five-star reviews to recover 4.7★.
Where these numbers come from
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Frequently asked questions
What is Cut Above's rating and real issue rate?
Across 234 collected public reviews, Cut Above has an average rating of 4.7/5 and a 1–2★ complaint rate of 5.1% (12 of 234 reviews). For comparison, the industry average issue rate is 9.6%. Its Tailwind Reliability Score is 84/100.
What are the most common customer complaints about Cut Above?
Among 12 negative (1–2★) reviews for Cut Above, the most frequent complaint categories are: Communication & customer support (1 reviews, 0.4% of all reviews).
Does Cut Above respond to negative reviews and complaints?
Cut Above has publicly replied to 0 out of 12 negative (1–2★) reviews (0% response rate).
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