Ask Tailwind about Lovely Nails & Skin Care

Issue Rate
21.6%
25 of 116 reviews are 1–2★lower is better
4/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
74
4-star
14
3-star
3
2-star
6low
1-star
19low
Number of orders
0
Total Reviews
116
Low ratings
25
?How do we calculate TailwindScore?
L
Beauty Salons

Lovely Nails & Skin Care

Aggregated statistics from all platforms

Google reviews
Issue Rate
21.55%
4.00/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
74
4-star
14
3-star
3
2-star
6
1-star
19
Total Reviews
116
Low ratings
25

Reliability Score

Weak
Trust Score41/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
21.6%
Average: Beauty Salons
9.6%
All businesses on Tailwind
9.9%
Better than 10% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

3.54.04.5Nov 1Dec 1Jul 1Google 4.02

Latest reviews

See all 116 reviews
TK
Therese K
Jul 17, 2026
5/5

No written review

CS
Christina Sams
Feb 15, 2026
5/5

No written review

_G
_.niyah._ G
Oct 26, 2025
2/5

they played in my face frl. i feel like she was just throwing random prices at us off the top of her head. i showed them a certain design she said 85. i said if you can’t do it i’ll pick something else she insisted they will do it. later into the session one of the workers tells me pic a color bc the tec won’t be doing the design i want just painting it solid. doesn’t explains why. why am i still paying 85 if she wont b doing it anymore? she then tries to start what i ask for but everything was very rushed, uneven, & sloppy. i had to file my nails myself bc of how slanted the nails were. i had to keep telling her to fix the dripping polish. they were closing & she was trying to skip the design i asked for AFTER ALREADY paying for it. when i mentioned it she said “baby you too much” & tried to apologize after that… i asked if she can fix the french tip bc it was still showing my nail tips & she ignored me. they are very unprofessional for real & the work deff isn’t worth the money yall. don’t go !!!

Review photoReview photoReview photoReview photo
AP
AAKANKSHA PITLIYA
Jul 10, 2025
1/5

My experience was not good. The lady who was assisting me was rude and she left the task in the midway as she got other clients to assist with, and then gave it to someone who wasnt well trained, she damaged my nailbed with cutter. Additionally, they charged me 12% extra and took all the payment in cash without receipt. The nails I got didnt even last 24 hours resulting in losing of some of them within hours. I dont recommend this place.

JS
Jennifer Santiago
Jun 22, 2025
4/5

I had a pleasant experience. Mary & the other ladies present were attentive, sociable & listened to my request regarding the nail service I received. I was pleased with the results regarding length & the french manicure. Thank you ladies, I will be back.

LM
Linda Moore
May 24, 2025
5/5

Always have my nails done when I want to travel to the best place in PA!

DA
darryl
Apr 28, 2025
5/5

My wife and my sister-in-law love going to this place. They do excellent work.

JT
Jenna Tobin
Dec 14, 2024
3/5

Great conversation and good service. My mani Pedi is top notch Edit: I went back for a second time and the woman who did my pedicure was terrible. She tried cutting my nails so short it was painful. I literally screamed and she still did it. I've been in pain since this was done.

NG
Née Gibson
Nov 13, 2024
5/5

Best experience in nail, feet & eyebrow care today ! Took off the builder Gel. Hands feel great natural.( clear pink polish ) Tina did my pedicure. Followed by Royal Blue simple Polish. All the ladies were so hospitable. The owner Maria can show some other nail places about being attentive & warming. She also touched up my brows. I love my eyebrows! I did not break the bank today. $52 Great prices! There’s no Mac machine so bring cash or use the stores next door. I will definitely come back with hopes of having the same experience. Thanks lovely Nails! Impeccable service!

MB
Marissa Black
Sep 2, 2024
1/5

Horrible .I asked for gel on my nails and regular polish for me feet .She actually used the same one on both I asked her was this gel she said yes when going over to do my feet she bought over the polish I said regular on my feet she said yes .the next day the polish stared coming off my hands and I got charged for gel .They do not know how to do nails here and I will never return.IF YOU DON’T KNOW ASK

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