Ask Tailwind about Hello Gorgeous Hair Salon

Issue Rate
7.6%
5 of 66 reviews are 1–2★lower is better
4.7/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
58
4-star
2
3-star
1
2-star
1low
1-star
4low
Number of orders
0
Total Reviews
66
Low ratings
5
?How do we calculate TailwindScore?
H
Beauty Salons

Hello Gorgeous Hair Salon

Visit company website

Aggregated statistics from all platforms

Google reviews
Issue Rate
7.58%
4.70/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
58
4-star
2
3-star
1
2-star
1
1-star
4
Total Reviews
66
Low ratings
5

Reliability Score

Average
Trust Score78/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
7.6%
Average: Beauty Salons
9.6%
All businesses on Tailwind
9.9%
Better than 48% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

4.04.55.0May 1Jun 1Sep 1Google 4.65

Latest reviews

See all 66 reviews
MW
Melissa Waldron
Sep 10, 2026
5/5

Super cute boutique style salon with wonderful employees- i in particular love hair stylish Megan. I've known her for years but shes an amazing stylist who makes your hair dreams come true!

DL
Diana Labay
Sep 3, 2026
5/5

I got a haircut with Casey for the 2nd time and she is AMAZING! She is very gentle when brushing my hair so much I feel like I’m gonna fall asleep, she always does exactly what I ask her and even better! , she makes sure I like the haircut and asks me questions to make sure she is doing what I want, I currently live in Middletown and is walking distance from me but if one day I move i will always come back here with her, a simple haircut gets me feeling like a million bucks!

WC
Wendy Clabaugh
Aug 26, 2026
5/5

Went into the salon feeling like I had a Carol Brady look. I definitly needed a good cut and blend. Michelle did her magic and I came out feeling wonderful. I would highly recommend Hello Gorgeous for youre beauty needs!!

EP
Ellen Patton
Aug 23, 2026
5/5

Megan has been coloring my hair for over 12 years & I'm still as amazed as ever every time. The compliments I receive about my hair are endless & I have her to thank for that!

Review photo
IP
Ingrid P
Jun 27, 2026
5/5

Such a great salon! I had my hair done here yesterday and was impressed by the welcoming team of stylists. I made a big change cutting my long hair and felt like the stylist listened to what I wanted. Beautiful, clean salon and boutique. I look forward to my next visit!

LH
Lexi Hammer
Jun 10, 2026
5/5

No written review

CL
Carolyn Lowery
May 1, 2026
1/5

No written review

BR
Brianna
Mar 27, 2026
1/5

Originally I was not going to post a review, but I truly cannot get over how poor of an experience I had with Brooke. This was my second time coming to her, after 5 hours in the salon chair she didn’t achieve anything we had discussed when it came to my hair, I wanted to keep my roots dark ( my natural is almost black) and a more copper color like in the inspo photo. I came back the next day and a manage had to fix the mistakes she made. The only thing Brooke said to me was “I’m sorry you didn’t get exactly what you wanted”. I was too dumbfounded to speak. I am thankful for the manager for fixing my hair but this review is about Brooke. Her manner of handling the situation was absolutely unprofessional. I was nothing but kind, never raised my voice or anything, and she was rude and sassy after I had already paid for the service and tipped her. Even giving me side eyed as her manager was fixing my hair the next day. I never even received an official apology from her for messing up my hair, She couldn’t even acknowledge the fact that she did indeed botch my hair. I rarely ever get my hair done by a professional and Brooke solidified my trust issues with salons. If you do come to this salon, I recommend booking with one of the managers or a more seasoned professional.

Review photoReview photoReview photoReview photo
HH
Hannah Hecker
Oct 15, 2025
1/5

So I asked for a balayage or even full highlights and this is what I ended up with… disappointing

Review photo
YE
Yael Edelstein
Oct 23, 2024
2/5

I was promised layers and i got none. Asked for volume, and I look like a wet puppy. I know it takes a while to do layers in my thin hair, so should have said something when my cut did not take much time. They are nice, though, and i get social anxiety, so i gave a tip, too. Then went home and spent almost 2 hours cutting layers into my own hair. I'm poor, took me 3 years to save up for a haircut. All that saving for a nice shampoo and a straight bottom edge? I guess this haircut game is for rich people. Sometimes i think that people deliberately do a bad job to make me look less pretty. Which is so unfair, because i've been single for a very long time, and i need all the help i can get. Now, once again, i have to go around with my own (not very professional) haircut for the next 3 years until i can build up the trust and cash to allow this sort of nonsense on my head.

Subscribe to our newsletter

We send helpful materials once a month, along with information about discounts and special offers. No daily spam

We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.

How to unsubscribe from the mailing list?