Ask Tailwind about Main Street Salon

Issue Rate
4.2%
3 of 71 reviews are 1–2★lower is better
4.8/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
64
4-star
4
3-star
0
2-star
1low
1-star
2low
Number of orders
0
Total Reviews
71
Low ratings
3
?How do we calculate TailwindScore?
M
Beauty Salons

Main Street Salon

Visit company website

Aggregated statistics from all platforms

Google reviews
Issue Rate
4.23%
4.80/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
64
4-star
4
3-star
0
2-star
1
1-star
2
Total Reviews
71
Low ratings
3

Reliability Score

B+
Trust Score90/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
4.2%
Average: Beauty Salons
9.4%
All businesses on Tailwind
9.8%
Better than 70% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

4.55.0Sep 1Mar 1Jun 1Google 4.79

Latest reviews

See all 71 reviews
CJ
Candy Johnson
Jun 30, 2026
5/5

No written review

KL
Kim Landers
Mar 25, 2026
5/5

First time customer today and I am so glad that I chose this salon. Megan is wonderful and my hair looks amazing! The cut and color is exactly what I was hoping for. Definitely will be a repeat customer.

JG
julie graves
Jan 30, 2026
5/5

Jonette did color with baby highlights to warm my medium brown hair up. She did a beautiful job. I am enjoying my new high and low lights so much.

ED
Emily Defendorf
Aug 18, 2025
5/5

I have been going to them since I moved to Cartersville. And I won’t go anywhere else! They always give me exactly what I’ve asked for! Would recommend to anyone. Thank you Main Street Salon

JN
Jeanna Nelson
Mar 23, 2025
5/5

Megan was my stylist and she was absolutely wonderful! She was so knowledgeable and so nice! She did an amazing job!

JS
Jade Sanders
Dec 19, 2024
5/5

No written review

KR
Kristina
Oct 14, 2024
2/5

So, I will say the cut and color that was done wasn't exactly what I asked for. I showed the stylist a photo, I got highlights and a small trim instead of what I showed her. I felt a little bit like, towards the end, she got tired. Which is 100% perfectly fine, and I will not fault her. But I would've preferred to be told what I wanted wasn't attainable in one session than to leave, feeling like my hair isn't quite what I wanted. She did do an excellent job with what she did, my hair looks fantastic and I'm not upset about how it looks. It just isn't quite what I asked for. Chances are, I will not be returning. But thank you for your time, and I really hope for the best in the endeavors of mainstreet salon! Edit- its been a couple weeks, and I keep finding spots where the bleach didn't bleach my hair very well. My roots along my part are spotty, and the back of my hair was extremely uneven, so much so that someone I know actually helped me fix it so it didn't look so rough. I definitely cannot recommend this salon, I'm so sorry.

MB
Megan B
Sep 7, 2024
5/5

Morgan is very nice and did a wonderful job on my daughter's hair.

KH
Kim H
Aug 26, 2023
5/5

Been coming to Morgan for a couple years and she’s always done a great job! Update 8/25/23: Morgan did it again! My DIL and I came in and she was able to do color, cut and style on both of us at the same time! She did an amazing job, as usual! We came in feeling like cavewomen and left feeling like pretty princesses, lol! Thanks so much!❤️

SB
Sydnie Bearden
Aug 6, 2023
5/5

No written review

Subscribe to our newsletter

We send helpful materials once a month, along with information about discounts and special offers. No daily spam

We use your email only to send this newsletter. You can unsubscribe at any time from the link in every email. See our Privacy Policy.

How to unsubscribe from the mailing list?