Z

Retail

Zebop

4.7 of 548 reviewsGoogle

Right now

No public reviews in August–October.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202510
September 202500
October 202500
November 202510
December 202500
January 202600
February 202600
March 202610
April 202600
May 202611
June 202600
July 202600
August 202600
September 202600
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 4, at least 60 needed. Months with reviews in the year before: 4, at least 6 needed.

Tailwind Reliability ScoreWeak
50/ 100
Public reviews (4.2% 1–2★)50
Problem resolution & replies (50% · 1/2)+0
Industry practices (0/6)+0

Issue Rate

4.2%

2 of 48 reviews are 1–2★

5★
38
4★
8
3★
0
2★
1low
1★
1low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Retail — and Zebop’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

27%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 48)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 1 of 2 1–2★ reviews (50%)
TH

Tonya Hays

May 21, 2026Google
2/5

I bought a dress here and it had holes in the seams all through the dress when I returned it all they had to offer me was another dress full of holes in the seams and this dress was like &80. I have yet to wear the dress.

The business replied on Google · May 22, 2026

Thank you, Tonya for your feedback. We are so sorry for the inconvenience with the style dress you purchased. Please Email us at ZebopInc@Gmail.com with more details, so we can resolve this matter. We want to make you one of our happy customers. -Your Friends at Zebop

Social & Web Discussions
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Discussions about Zebop on social media

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Latest reviews

Only complaints
TH

Tonya Hays

May 21, 2026Google
2/5

I bought a dress here and it had holes in the seams all through the dress when I returned it all they had to offer me was another dress full of holes in the seams and this dress was like &80. I have yet to wear the dress.

The business replied on Google · May 22, 2026

Thank you, Tonya for your feedback. We are so sorry for the inconvenience with the style dress you purchased. Please Email us at ZebopInc@Gmail.com with more details, so we can resolve this matter. We want to make you one of our happy customers. -Your Friends at Zebop

TQ

Tara Quadrel

March 22, 2026Google
5/5

My mom and I love this store! We’ve come in twice and we always get something. They have such fun selection. The ladies that work here are so nice and patient. I wore one of their dresses to the Renaissance Festival

Review photo
5★ Post Card
JL

JENNifer LaFazia

November 5, 2025Google
5/5

LOVE Zebop! Great boho clothing, jewelry, tapestries, bags, etc! II get all my purses here!

5★ Post Card
See all 48 reviews

Reviews on platforms

  • Google4.748 reviews1–2★: 2

Reliability

50/100Weak
Review base50 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Zebop
4.2%

of 48 reviews

Retail
8.4%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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4/100
ZebopTailwind Score · Mixed

★ 4.7 · 48 public reviews analyzed · 4.2% 1–2★

Ask AI about this business
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="zebop" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.7★ · 48 reviews

How many consecutive 5★ reviews Zebop needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.8★)+24

One new 1★ review requires +13 five-star reviews to recover 4.7★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Zebop's rating and real issue rate?

Across 48 collected public reviews, Zebop has an average rating of 4.7/5 and a 1–2★ complaint rate of 4.2% (2 of 48 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 86/100.

What are the most common customer complaints about Zebop?

Among 2 negative (1–2★) reviews for Zebop, the most frequent complaint categories are: Unexpected charges or price changes (1 reviews, 2.1% of all reviews).

Does Zebop respond to negative reviews and complaints?

Zebop has publicly replied to 1 out of 2 negative (1–2★) reviews (50% response rate).

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