AG
A Google User
May 20, 2026Google4/5
No written review
Right now
No public reviews in August–October.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 2, at least 60 needed. Months with reviews in the year before: 2, at least 6 needed.
Reviews and complaints by month
reviews1–2★
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
usual level · 12 mo.now
Tailwind Reliability ScoreWeak
31/ 100
Public reviews (23.2% 1–2★)30
Problem resolution & replies (8% · 1/13)+1
Industry practices (0/6)+0
Issue Rate
23.2%
13 of 56 reviews are 1–2★
5★
36
4★
4
3★
3
2★
4low
1★
9low
Track record not connected
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectCommon problems in Retail — and Willow Pass Smoke Shop & More’s numbers
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
27%
of negative reviews in Retail
This business: 5.4% of all reviews (3 of 56)
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
No official response from the business yet.
Social & Web Discussions
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Latest reviews
QM
Quanisha my daughter Imissher
February 17, 2026Google5/5
Yes it has everything there like family
WA
Wael Abdullah
May 4, 2025Google5/5
It’s is the best store of all time, I have been coming here for 3 years and is the best. There is great service and funny people and especially the best prices, so for sure come here
Reviews on platforms
- Google4.056 reviews1–2★: 13
Reliability
31/100Weak
Review base30 pts
Order scale+0 pts
Problem resolution+1 pts
Industry practices+0 pts
Willow Pass Smoke Shop & More
23.2%
of 56 reviews
Retail
8.4%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge
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Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
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23/100
Willow Pass Smoke Shop & MoreTailwind Score · Mixed
★ 4.0 · 56 public reviews analyzed · 23.2% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="willow-pass-smoke-shop-more" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>5★ Rating Calculator
4.0★ · 56 reviewsHow many consecutive 5★ reviews Willow Pass Smoke Shop & More needs to reach its next rating target
Target rating:
5★ reviews needed (→ 4.1★)+7
One new 1★ review requires +3 five-star reviews to recover 4.0★.
Where these numbers come from
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Frequently asked questions
What is Willow Pass Smoke Shop & More's rating and real issue rate?
Across 56 collected public reviews, Willow Pass Smoke Shop & More has an average rating of 4.0/5 and a 1–2★ complaint rate of 23.2% (13 of 56 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 31/100.
What are the most common customer complaints about Willow Pass Smoke Shop & More?
Among 13 negative (1–2★) reviews for Willow Pass Smoke Shop & More, the most frequent complaint categories are: Communication & customer support (3 reviews, 5.4% of all reviews); Damaged items or surfaces (2 reviews, 3.6% of all reviews).
Does Willow Pass Smoke Shop & More respond to negative reviews and complaints?
Willow Pass Smoke Shop & More has publicly replied to 1 out of 13 negative (1–2★) reviews (8% response rate).
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