176 reviews · Google
August–October: 0 complaints in 3 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 4 | 0 |
| September 2025 | 11 | 0 |
| October 2025 | 4 | 2 |
| November 2025 | 4 | 0 |
| December 2025 | 3 | 0 |
| January 2026 | 2 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 2 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 2 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 2 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 3, at least 30 needed. Reviews in the year before: 37, at least 60 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 4 | 0 |
| September 2025 | 11 | 0 |
| October 2025 | 4 | 2 |
| November 2025 | 4 | 0 |
| December 2025 | 3 | 0 |
| January 2026 | 2 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 2 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 2 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 2 | 0 |
| August 2026 | 2 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
7.4%
13 of 176 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Beauty Salons
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
adam carter
November 12, 2023GoogleDon't ask me to point out the style of haircut I want from your book, then just totally wing it and butcher a simple cut... cut is uneven everywhere, the barber maybe said two words the whole time I was there and it seemed like he rushed it.
The business replied on Google · November 12, 2023
We are sorry for this. Please can you come in today for a refund and a free haircut? We would like to see you here for a retribution.
Hassen Essleman
November 25, 2022GoogleI have been here for my kids haircut but I'm really disappointed with the guy unprofessional and disrespect and he won't to listen us what we want and his attention was on the phone my kids got scratches allover. I don't recommend this place specifically for kids.
The business replied on Google · December 2, 2022
We are sorry about your experience and thanks for your perspective. If you come back, you will be offered a free haircut. Be rest assured that your hair and kids hair will be fixed professionally as they should.
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Siyaam Mohammed
September 9, 2026GoogleAmazing experience very nice
Omar A
August 26, 2026GoogleThis haircut was better than a $17 haircut that I got two months ago
Gina Luyindulanga
August 15, 2026GoogleIs good
of 176 reviews
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
★ 4.7 · 176 public reviews analyzed · 7.4% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="topfreshcuts-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Topfreshcuts Barber Shop Salon needs to reach its next rating target
One new 1★ review requires +13 five-star reviews to recover 4.7★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 176 collected public reviews, Topfreshcuts Barber Shop Salon has an average rating of 4.7/5 and a 1–2★ complaint rate of 7.4% (13 of 176 reviews). For comparison, the industry average issue rate is 9.6%. Its Tailwind Reliability Score is 47/100.
Among 13 negative (1–2★) reviews for Topfreshcuts Barber Shop Salon, the most frequent complaint categories are: Communication & customer support (2 reviews, 1.1% of all reviews); Service or product quality (1 reviews, 0.6% of all reviews); Damaged items or surfaces (1 reviews, 0.6% of all reviews).
Topfreshcuts Barber Shop Salon has publicly replied to 5 out of 13 negative (1–2★) reviews (38% response rate).
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