Ask Tailwind about Orchard Restaurant

Issue Rate
3.8%
19 of 500 reviews are 1–2★lower is better
4.6/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
396
4-star
55
3-star
30
2-star
9low
1-star
10low
Number of orders
0
Total Reviews
500
Low ratings
19
?How do we calculate TailwindScore?
O
Bars / Restaurants

Orchard Restaurant

Visit company website

Aggregated statistics from all platforms

Google reviews
Issue Rate
3.80%
4.60/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
396
4-star
55
3-star
30
2-star
9
1-star
10
Total Reviews
500
Low ratings
19

Reliability Score

B+
Trust Score92/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
3.8%
Average: Bars / Restaurants
10.6%
All businesses on Tailwind
9.8%
Better than 74% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

4.04.55.0Apr 1Jun 1Sep 1Google 4.64

Latest reviews

See all 500 reviews
HB
Hannah Brancaleone
Sep 9, 2026
5/5

No written review

AE
Alex Eftimiades
Sep 7, 2026
5/5

No written review

JV
jay v
Aug 27, 2026
5/5

The food and staff here never disappoint! I used to order food to my office but moved out of state. Coming back, I set a girls lunch here and they were not just prompt with service but kept track of our table when we had to leave at different times to get back to work locations. Great food, we actually got salads even during this time because we know orchard works to keep all things clean!

MR
Melinda Rawcliffe
Aug 22, 2026
5/5

Food was lovely! Impressed with the prep and execution!

CA
Cheryl Armitage
Aug 9, 2026
4/5

Food was delicious. Great menu. Cute restaurant.

GP
Gary Pritts
Aug 8, 2026
5/5

Nice place...

Review photoReview photo
JZ
Jennifer Zimmerer
Aug 4, 2026
5/5

Food was great with lots of fresh options and rotating specials plus very reasonably priced. We waited about 10 minutes for a table of 3 for Tuesday lunch. We enjoyed everything especially the Asian chicken salad and the seasonal cobbler. Would return!

BO
Brendan O'Connor
Aug 3, 2026
5/5

No written review

HS
Hope Schmids
Aug 1, 2026
5/5

So glad we happened upon this delightful spot! Real food, freshly and deliciously prepared.

JL
Jack Lenox
Jul 30, 2026
1/5

If you are gluten-free or vegetarian, I would NOT recommend coming here. Despite the menu listing several options, the staff failed at several points more than once to accommodate dietary needs. We ordered the spicy tofu strips, and were brought spicy CHICKEN strips instead. When the food was brought to our table, I asked our server twice whether it was the tofu and they assured it was, I even remarked how much it looked like chicken. Unfortunately, our vegetarian trusted the staff and took a bite, only to immediately recognize it was in fact not tofu. We have no idea whether the sauce was actually gluten-free, either. For a restaurant that advertises the strength of its vegetarian menu, this is a huge mistake, and was unfortunately not the last error that was made. We ordered the crispy tofu stir fry, making sure to specify gluten free tofu more than once. This was after the staff already had messed up our order once. Sure enough, we were brought crispy tofu that looked suspiciously like it had been battered, but our waiter assured us it was gluten free. After taking a bite, we had to check again because it seemed too good to be true. Sure enough, the tofu was NOT gluten free. This time, the waiter blamed the kitchen staff for missing the gluten free note on the ticket. There were multiple points of failure by multiple members of staff. A wholly negative experience, and for folks with dietary restrictions, I cannot recommend Orchard Restaurant in good faith.

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