T

Beauty Salons

The Legion Of Barbers

4.5 of 5176 reviewsGoogle

Right now

August–October: 1 complaint in 34 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 2025290
September 202510
October 202510
November 202530
December 202510
January 202610
February 202621
March 202610
April 202600
May 202611
June 202611
July 202610
August 2026181
September 2026160
October 202600

Too few public reviews to compare with the usual level. Reviews in the year before: 42, at least 60 needed.

Tailwind Reliability ScoreWeak
50/ 100
Public reviews (11.4% 1–2★)41
Problem resolution & replies (85% · 17/20)+9
Industry practices (0/6)+0

Issue Rate

11.4%

20 of 176 reviews are 1–2★

5★
154
4★
2
3★
0
2★
1low
1★
19low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Beauty Salons — and The Legion Of Barbers’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

19%

of negative reviews in Beauty Salons

This business: 2.3% of all reviews (4 of 176)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 17 of 20 1–2★ reviews (85%)
ME

M Edwards

December 26, 2024Google
1/5

Called this place at least a half dozen times with no answer. Very frustrating experience trying to book an appointment. Had way better luck at Premium 1 Barber Shop next to Grocery Outlet. To the owner: I have seven kids and myself that were looking for local barber here in Des Moines. When you snooze on potential customers, you loose.

The business replied on Google · December 27, 2024

Thank you for your feedback, and I’m truly sorry for the frustration you've experienced. I’m the new owner, and we’ve been working through some technical issues during our transition, including problems with our phone service that have prevented us from receiving calls. Please know that we are not intentionally ignoring anyone and certainly would never turn away potential customers. I completely understand how important it is to find a reliable local barber, especially for your large family. To make it right, I’d love to personally assist you. Feel free to reach out to me directly at 701-541-7562, and I’ll ensure we get you and your family scheduled for a great experience. I hope we’ll have the chance to serve you in the future! Thank you again for your patience and understanding. -MG

WL

Will Lin

July 31, 2024Google
1/5

This business is kinda fishy, or something going on. We walked in and asked if we can get a haircut, a guy said it needed an appointment. I took at the shop, there's nobody in the shop at all, it didn't seen busy at all. Today, I drove by the shop again, again, no client at all, but I do not want to give them money. Easy to get a haircut at next barbershop, people were really friendly, and did a great job on haircut with fair price $24. Don't come this place, kinda fishy, and they don't care about customers.

The business replied on Google · December 18, 2024

Hi Will, Thank you for sharing your thoughts with us, and I’m really sorry for the experience you had. I want to let you know that the shop is now under new ownership, and I’m MG, the new owner. We’re committed to improving and providing a great experience for everyone. Some of our barbers do work by appointment, and while the shop may have seemed quiet, sometimes they’re finishing up a cut or waiting for their next appointment to arrive. They prefer not to rush their work, which can make it a bit tricky to fit in walk-ins during busy appointment schedules. However, we’re working hard to find a better balance and make the shop more accessible to all. I’d love for you to give us another shot. We really value our customers, and I’m confident you’ll notice a positive difference. Feel free to walk in again anytime, and we’ll do our best to accommodate you. Thanks again for your feedback, and I hope to see you soon!

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Latest reviews

SB

Simran bains

September 23, 2026Google
5/5

MG by far the best barber out here in Washington. I have been going to him for the past +4 years! Great staff and friendly

5★ Post Card
PA

Pavel

September 17, 2026Google
5/5

MG DA GOAT

5★ Post Card
TS

Timofey Shepel

September 17, 2026Google
5/5

Wallahi MG the best barber to ever do it.

5★ Post Card
See all 176 reviews

Reviews on platforms

  • Google4.5176 reviews1–2★: 20

Reliability

50/100Weak
Review base41 pts
Order scale+0 pts
Problem resolution+9 pts
Industry practices+0 pts
The Legion Of Barbers
11.4%

of 176 reviews

Beauty Salons
9.6%
All businesses on Tailwind
7.9%
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11/100
The Legion Of BarbersTailwind Score · Mixed

★ 4.5 · 176 public reviews analyzed · 11.4% 1–2★

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5★ Rating Calculator

4.5★ · 176 reviews

How many consecutive 5★ reviews The Legion Of Barbers needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.6★)+44

One new 1★ review requires +7 five-star reviews to recover 4.5★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is The Legion Of Barbers's rating and real issue rate?

Across 176 collected public reviews, The Legion Of Barbers has an average rating of 4.5/5 and a 1–2★ complaint rate of 11.4% (20 of 176 reviews). For comparison, the industry average issue rate is 9.6%. Its Tailwind Reliability Score is 50/100.

What are the most common customer complaints about The Legion Of Barbers?

Among 20 negative (1–2★) reviews for The Legion Of Barbers, the most frequent complaint categories are: Communication & customer support (4 reviews, 2.3% of all reviews); Lateness or rescheduling (4 reviews, 2.3% of all reviews); Service or product quality (1 reviews, 0.6% of all reviews).

Does The Legion Of Barbers respond to negative reviews and complaints?

The Legion Of Barbers has publicly replied to 17 out of 20 negative (1–2★) reviews (85% response rate).

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