M Edwards
December 26, 2024GoogleCalled this place at least a half dozen times with no answer. Very frustrating experience trying to book an appointment. Had way better luck at Premium 1 Barber Shop next to Grocery Outlet. To the owner: I have seven kids and myself that were looking for local barber here in Des Moines. When you snooze on potential customers, you loose.
The business replied on Google · December 27, 2024
Thank you for your feedback, and I’m truly sorry for the frustration you've experienced. I’m the new owner, and we’ve been working through some technical issues during our transition, including problems with our phone service that have prevented us from receiving calls. Please know that we are not intentionally ignoring anyone and certainly would never turn away potential customers. I completely understand how important it is to find a reliable local barber, especially for your large family. To make it right, I’d love to personally assist you. Feel free to reach out to me directly at 701-541-7562, and I’ll ensure we get you and your family scheduled for a great experience. I hope we’ll have the chance to serve you in the future! Thank you again for your patience and understanding. -MG