42 reviews · Google
August–October: 0 complaints in 1 public review.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 3 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 11, at least 60 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 1 | 0 |
| October 2025 | 3 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 3 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
2.4%
1 of 42 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Communication & customer support
of negative reviews in Beauty Salons
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Russell Day
September 10, 2026GoogleI am an aging white man, balding with white hair. My wife gets her hair done here and is very satisfied. Out of convenience, I asked for my wife's hairdresser to cut my hair. She does an EXCELLENT job at a very reasonable price.
Keely Mitchell
July 1, 2026GoogleMadison did an amazing job! I honestly couldn’t recommend her more. The head spa experience was incredible—so relaxing, refreshing, and exactly what I needed. She made me feel comfortable from start to finish. If you’re thinking about booking with Madison, do it! You won’t be disappointed.
Dana Robinson
June 28, 2026GoogleI won a head spa treatment from Maddie and it was amazing 🤩! I won a 30 minute massage but definitely booking one for 60 next time! It was so relaxing.
of 42 reviews
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★ 4.8 · 42 public reviews analyzed · 2.4% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="talkofthetownsalon-glossgenius-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Talk of the Town Salon & Spa needs to reach its next rating target
One new 1★ review requires +19 five-star reviews to recover 4.8★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 42 collected public reviews, Talk of the Town Salon & Spa has an average rating of 4.8/5 and a 1–2★ complaint rate of 2.4% (1 of 42 reviews). For comparison, the industry average issue rate is 9.6%. Its Tailwind Reliability Score is 92/100.
Talk of the Town Salon & Spa has publicly replied to 0 out of 1 negative (1–2★) reviews (0% response rate).
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