DP
Darlene Patterson
August 14, 2026Google1/5
Had a pedicure Sunday and yesterday went on 1000 mgs of an antibiotic for seven days.
Right now
August–October: 1 complaint in 1 public review.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 1 | 1 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 1 | 1 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 2, at least 60 needed. Months with reviews in the year before: 2, at least 6 needed.
Reviews and complaints by month
reviews1–2★
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 1 | 1 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 1 | 1 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
usual level · 12 mo.now
Tailwind Reliability ScoreWeak
27/ 100
Public reviews (31.7% 1–2★)27
Problem resolution & replies (0% · 0/44)+0
Industry practices (0/6)+0
Issue Rate
31.7%
44 of 139 reviews are 1–2★
5★
75
4★
14
3★
6
2★
5low
1★
39low
Track record not connected
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectCommon problems in Beauty Salons — and Spa Nail’s numbers
Fixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
19%
of negative reviews in Beauty Salons
This business: 5.0% of all reviews (7 of 139)
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
No official response from the business yet.
Social & Web Discussions
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Discussions about Spa Nail on social media
Found a thread, video, or forum post discussing Spa Nail? Paste any public link (Threads, Reddit, X, TikTok, Instagram, Facebook, YouTube, LinkedIn, forums, or press) to post it directly onto this board.
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Latest reviews
RM
Rylee Moore
December 16, 2025Google5/5
Got SNS on my nails today and they look so good! Friendly service and the employees are very talented
KS
Kathy Snyder
September 22, 2025Google1/5
Do not have your face waxed here! I repeatedly told her Make sure you do not burn me.
Reviews on platforms
- Google3.6139 reviews1–2★: 44
Reliability
27/100Weak
Review base27 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Spa Nail
31.7%
of 139 reviews
Beauty Salons
9.6%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge
Embed Spa Nail’s Reputation & Trust Widget on Your Website
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
https://yourwebsite.com
32/100
Spa NailTailwind Score · Mixed
★ 3.6 · 139 public reviews analyzed · 31.7% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="spa-nail" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>5★ Rating Calculator
3.6★ · 139 reviewsHow many consecutive 5★ reviews Spa Nail needs to reach its next rating target
Target rating:
5★ reviews needed (→ 3.7★)+11
One new 1★ review requires +2 five-star reviews to recover 3.6★.
Where these numbers come from
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Frequently asked questions
What is Spa Nail's rating and real issue rate?
Across 139 collected public reviews, Spa Nail has an average rating of 3.6/5 and a 1–2★ complaint rate of 31.7% (44 of 139 reviews). For comparison, the industry average issue rate is 9.6%. Its Tailwind Reliability Score is 27/100.
What are the most common customer complaints about Spa Nail?
Among 44 negative (1–2★) reviews for Spa Nail, the most frequent complaint categories are: Communication & customer support (7 reviews, 5% of all reviews); Service or product quality (7 reviews, 5% of all reviews); Unexpected charges or price changes (3 reviews, 2.2% of all reviews).
Does Spa Nail respond to negative reviews and complaints?
Spa Nail has publicly replied to 0 out of 44 negative (1–2★) reviews (0% response rate).
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