S

Retail

Smoke Shop

4.1 of 571 reviewsGoogle

Right now

No public reviews in August–October.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202500
September 202500
October 202500
November 202500
December 202500
January 202610
February 202600
March 202600
April 202600
May 202600
June 202600
July 202600
August 202600
September 202600
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 1, at least 60 needed. Months with reviews in the year before: 1, at least 6 needed.

Tailwind Reliability ScoreAverage
60/ 100
Public reviews (12.7% 1–2★)60
Problem resolution & replies (0% · 0/9)+0
Industry practices (0/6)+0

Issue Rate

12.7%

9 of 71 reviews are 1–2★

5★
41
4★
14
3★
7
2★
2low
1★
7low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Retail — and Smoke Shop’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

27%

of negative reviews in Retail

This business: 5.6% of all reviews (4 of 71)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.
Social & Web Discussions
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Discussions about Smoke Shop on social media

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Latest reviews

JU

Judy

January 1, 2026Google
5/5

This shop is so appreciative of its customers; it reminds me of the way business was done in days past.He has brought back that way of treating people like you matter

5★ Post Card
고동

고동우

June 29, 2025Google
4/5

No written review

WS

William Starkey III

December 30, 2024Google
5/5

I have switched to pipes in my old age . And I really like this shop . Prices are reasonable and aromatic pipe tobacco choice is good . I really recommend this business to pipe smokers .

5★ Post Card
See all 71 reviews

Reviews on platforms

  • Google4.171 reviews1–2★: 9

Reliability

60/100Average
Review base60 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Smoke Shop
12.7%

of 71 reviews

Retail
8.4%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

Embed Smoke Shop’s Reputation & Trust Widget on Your Website

Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.

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13/100
Smoke ShopTailwind Score · Mixed

★ 4.1 · 71 public reviews analyzed · 12.7% 1–2★

Ask AI about this business
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="smoke-shop" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.1★ · 71 reviews

How many consecutive 5★ reviews Smoke Shop needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.2★)+9

One new 1★ review requires +4 five-star reviews to recover 4.1★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Smoke Shop's rating and real issue rate?

Across 71 collected public reviews, Smoke Shop has an average rating of 4.1/5 and a 1–2★ complaint rate of 12.7% (9 of 71 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 60/100.

What are the most common customer complaints about Smoke Shop?

Among 9 negative (1–2★) reviews for Smoke Shop, the most frequent complaint categories are: Communication & customer support (4 reviews, 5.6% of all reviews).

Does Smoke Shop respond to negative reviews and complaints?

Smoke Shop has publicly replied to 0 out of 9 negative (1–2★) reviews (0% response rate).

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