Saggu Automotive Repair

4.5 of 5100 reviewsGoogle

4.5of 5

100 reviews · Google

Right now

July–September: 1 complaint in 7 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	3	0
September 2025	7	1
October 2025	2	0
November 2025	3	0
December 2025	2	1
January 2026	7	0
February 2026	2	0
March 2026	2	0
April 2026	2	0
May 2026	2	0
June 2026	6	2
July 2026	2	0
August 2026	5	1
September 2026	0	0

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 4 of 41. Too few public reviews to compare with the usual level. Reviews in the last three months: 7, at least 30 needed. Reviews in the year before: 41, at least 60 needed. Latest review: October 17.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	0
August 2025	3	0
September 2025	7	1
October 2025	2	0
November 2025	3	0
December 2025	2	1
January 2026	7	0
February 2026	2	0
March 2026	2	0
April 2026	2	0
May 2026	2	0
June 2026	6	2
July 2026	2	0
August 2026	5	1
September 2026	0	0

usual level · 12 mo.now

Issue Rate

8.0%

8 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

0low

1★

8low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

JONATHAN DE JESUS BOHORQUEZ

October 17, 2026Google

5/5

Excelente muy bueno gracias mi Amado Hermanos

The business replied on Google · October 19, 2026

Mindy Iris

October 15, 2026Google

5/5

Every single time I’ve had the need to go to Saggu automotive over the past four years, Henry has treated me so kindly and professionally. And the care he gives to my elder Prius is always efficient both in cost and time. I feel very fortunate to have found Henry and his team. Even though I have to drive more than a half hour to get to them I know it’s worth it.

The business replied on Google · October 19, 2026

Ulf Johansson

October 13, 2026Google

5/5

No written review

The business replied on Google · July 23, 2022

dss1963

October 3, 2026Google

5/5

Had to bring my 06 Armada in after work due to a PO306 misfire in cylinder 6. They were able to confirm and fix the problem the same afternoon. The cost was very reasonable and they got me back on the road in no time. That tells you they understand your situation, and know how to deal with the problem in the most efficient way possible. Thank you Henry, for accommodating me in such short notice. I will set up an appointment to get the other issues fixed.

The business replied on Google · October 4, 2026

Cal Anderson

August 21, 2026Google

1/5

Stood inside the office for over 10 minutes and got no help at all. I was hoping to get my car inspected but I guess I'll go somewhere else.

The business replied on Google · August 22, 2026

Patricia Sangiriaki

August 18, 2026Google

5/5

No written review

The business replied on Google · August 19, 2026

See all 100 reviews