Ask Tailwind about AutoZone Auto Parts

Issue Rate

15.6%

78 of 500 reviews are 1–2★lower is better

4.1/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

318

4-star

3-star

2-star

18low

1-star

60low

Number of orders

Total Reviews

500

Low ratings

?How do we calculate TailwindScore?

Auto

AutoZone Auto Parts

Visit company website

Aggregated statistics from all platforms

Google reviews

Issue Rate

15.60%

4.10/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

318

4-star

3-star

2-star

1-star

Number of orders

Total Reviews

500

Low ratings

Reliability Score

Weak

Trust Score15/100

Comparison with the industry

lower is better

Probability of issues per order

This business

15.6%

All businesses on Tailwind

12.3%

You're 29% better than the industry average!

Latest reviews

See all 500 reviews

A AMGHAR

Sep 11, 2026

2/5

Self check out is there but not working, had to wait in line for 9 dollars

Natalia L

Sep 10, 2026

4/5

No written review

Lara David

Sep 10, 2026

5/5

No written review

Sofiane Safer

Sep 5, 2026

5/5

No written review

Mariami Kakauridze

Aug 26, 2026

5/5

No written review

evagolub504@mail.ru evagolub504@mail.ru

Aug 19, 2026

1/5

The cashier ignore my 7 years old son questions about- how much is the toy car ( we want to bay) he ignore it on purpose, when I came and ask why ? He says because we looks like we are Russian and he don’t want to talk to us

Edgar E Ozuna

Aug 18, 2026

5/5

Excellent

Muhammad Demis

Aug 11, 2026

2/5

Doesn't always have what it says both online and even in there system in the store. Item can still not be available/sold out.. make sure before ordering o online if picking up in store

Alex Chen

Aug 8, 2026

5/5

Amazing customer service. I bought the wrong wiper blade for my car the icon one and a worker came out to help me and guided me to buy the right wiper for my car which is the evolution.

东北

东北人走遍美国

Aug 1, 2026

5/5

它们更改了早上营业时间早上7:00改为7:30 They changed their opening time from 7:00 AM to 7:30 AM. Cambiaron su horario de apertura de las 7:00 a las 7:30 de la mañana.

Issue Rate

15.6%

78 of 500 reviews are 1–2★lower is better

4.1/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

318

4-star

3-star

2-star

18low

1-star

60low

Number of orders

Total Reviews

500

Low ratings