-

Auto

- GAP Auto repair

4.5 of 5100 reviewsGoogle
napaautopro.com

Right now

July–September: 0 complaints in 36 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
July 202510
August 202500
September 202500
October 202521
November 2025100
December 202590
January 202620
February 202660
March 202630
April 202670
May 202640
June 202620
July 202640
August 2026260
September 202660

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 1 of 46. Too few public reviews to compare with the usual level. Reviews in the year before: 46, at least 60 needed. Latest review: September 24.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Issue Rate

4.0%

4 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★
93
4★
3
3★
0
2★
0low
1★
4low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

PB

Pulak Bansal

September 24, 2026Google
5/5

went there for wheels stuff, and these guys recommended me the best solution Instead of charging me right away I recommend visiting here courier Auto Repair needs

GR

German Rivera

September 18, 2026Google
5/5

Exceptional service! Fast, friendly, knowledgeable and most importantly -》 Honest

VD

Varun Dhunna

September 17, 2026Google
5/5

Karanveer bro helped me alot. Kudos to that guys.❤️

See all 100 reviews

Common problems in Auto — and - GAP Auto repair’s numbers

Communication & customer support

Mentioned in this business’s reviews

Reviews on platforms

  • Google4.5100 reviews1–2★: 4

Reliability

B+

Share of 1–2★ reviews over all time. Lower is better.

- GAP Auto repair
4.0%

of 100 reviews

Auto
7.6%
All businesses on Tailwind
7.9%

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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