sondra machtel
November 10, 2026GoogleI have heard such great things about the food here so i gave it a try. first time i ordered the banana foster latte and the crispy chicken salad sandwich, and received the correct latte but completely wrong sandwich. i looked back at the receipt later on and noticed it was actually rung up wrong but the cashier “Bee” paid full attention when she asked me to tip and quickly noticed how much and gave me a lovely attitude!! i did not have time to go back to get a new sandwich, otherwise i would’ve, so i ate it and gave benefit of the doubt. it was very good, however this was not what i wanted. and i didn't need an attitude after i ordered, especially when it was done incorrectly. im now writing this review after my second order, and this time i was charged for both a latte and sandwich but only received a latte. I was charged for BOTH but i told only a latte was ordered. somehow they forget a $18 sandwich but not my $7 latte. of course this time happens to be a delivery order so i cant go there and now i am without the sandwich that i paid for! soooo weird! I wish more attention would’ve been placed when taking a patrons order rather than focusing on how much they may or may not they tip. the disappointment i feel is immeasurable. this is now the second time a food item has been wrong or in this case not here! i choose to support this cafe because its a local biz and the food is really good, when you can actually get it! hopefully something will change bc as of now i am certainly NOT recommending any one i know to come here and received a half-assed order. these experiences are making me think this place is a scam. do better Roto!
