August–October: 0 complaints in 5 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 4 | 0 |
| December 2025 | 6 | 0 |
| January 2026 | 2 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 10 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 6 | 0 |
| August 2026 | 3 | 0 |
| September 2026 | 2 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 5, at least 30 needed. Reviews in the year before: 31, at least 60 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 4 | 0 |
| December 2025 | 6 | 0 |
| January 2026 | 2 | 0 |
| February 2026 | 1 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 10 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 6 | 0 |
| August 2026 | 3 | 0 |
| September 2026 | 2 | 0 |
| October 2026 | 0 | 0 |
1.5%
3 of 204 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Retail
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Sue Pee
April 24, 2021GoogleLots of flavors but hard to tell one from another. Tasted 8 flavors, and most tasted the same.
The business replied on Google · April 29, 2021
Hi Sue, I am sorry that you did not enjoy the truffles. Please call me at 301-620-2448. I would appreciate talking with you about what you had. Cody Marwine
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Lauren Tassos
September 13, 2026GoogleSuch a wonderful chocolate shop! Everyone was so nice and welcoming, and the chocolate not only looks absolutely amazing, but tastes even better! Everything was so beautifully made, and the ice cream was seriously SO good. You can tell they put a lot of care into what they make. We will definitely be back! Highly recommend!
Recep Zerk
September 6, 2026GoogleGood ice cream 👍
Mandy Truong
August 23, 2026GoogleWe ordered a sundae and got so much ice cream. Wow 😮
The business replied on Google · August 30, 2026
Thank you Mandy for stopping by and I am glad that you enjoyed the ice cream.
of 204 reviews
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★ 4.8 · 204 public reviews analyzed · 1.5% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="raremorsel-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Rare Morsel needs to reach its next rating target
One new 1★ review requires +19 five-star reviews to recover 4.8★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 204 collected public reviews, Rare Morsel has an average rating of 4.8/5 and a 1–2★ complaint rate of 1.5% (3 of 204 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 94/100.
Rare Morsel has publicly replied to 1 out of 3 negative (1–2★) reviews (33% response rate).
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