Ask Tailwind about Premier Smokes

Issue Rate

28.6%

22 of 77 reviews are 1–2★lower is better

3.6/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

4-star

3-star

2-star

2low

1-star

20low

Number of orders

Total Reviews

Low ratings

?How do we calculate TailwindScore?

Retail

Premier Smokes

Aggregated statistics from all platforms

Google reviews

Issue Rate

28.57%

3.60/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

4-star

3-star

2-star

1-star

Number of orders

Total Reviews

Low ratings

Reliability Score

Weak

Trust Score0/100

Comparison with the industry

lower is better

Probability of issues per order

This business

28.6%

Average: Retail

10.3%

All businesses on Tailwind

11.7%

You're 6% better than the industry average!

Latest reviews

See all 77 reviews

Jose China

Sep 21, 2026

5/5

No written review

Maged Gadala

Feb 7, 2026

1/5

This place is not respectful this place overpriced don’t come here cause they’re gonna charge you more than they add fees. I was going to buy something for a dollar I end up paying $15 almost have fees. This is crazy. This is a message to the owner. Be reasonable with your prices and find respectful workers.

majd elshayeb

Feb 7, 2026

1/5

No written review

Clarissa

Jan 26, 2026

5/5

Friendly and very polite, ALL the time! Been going here since 2017 😁

June

Oct 3, 2025

1/5

I went to this smoke shop today for the first time. I found out later that I was over charged. The customer service sucked. I will not be returning to this place again. They really get "0 zero" stars from me. I only gave them 1 star so that I could post.

Christina Denise

Sep 3, 2025

1/5

Lazy Ugly And Rude Lady Didn't Want to count out change so rude never going there again 😒

Jason Yu

Jun 4, 2025

4/5

Why would you not carry oil burners (wink wink nudge nudge know'ry mean.) when you're selling bongs

stephani Rojas

Jan 13, 2025

5/5

No written review

Gustavo Mena

Nov 1, 2024

4/5

No written review

cameron hammond

Jul 24, 2024

4/5

Decent selection , nice attendant, no juice options

Issue Rate

28.6%

22 of 77 reviews are 1–2★lower is better

3.6/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

4-star

3-star

2-star

2low

1-star

20low

Number of orders

Total Reviews

Low ratings

?How do we calculate TailwindScore?

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