Ask Tailwind about Paradise market and tobacco

Issue Rate

5.9%

3 of 51 reviews are 1–2★lower is better

4.8/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

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0low

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3low

Number of orders

Total Reviews

Low ratings

?How do we calculate TailwindScore?

Retail

Paradise market and tobacco

Aggregated statistics from all platforms

Google reviews

Issue Rate

5.88%

4.80/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star

4-star

3-star

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1-star

Total Reviews

Low ratings

Reliability Score

B+

Trust Score84/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business

5.9%

Average: Retail

8.6%

All businesses on Tailwind

9.8%

Better than 59% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

Latest reviews

See all 51 reviews

sebastian Calderon

Sep 23, 2026

5/5

Best store in concord. Every worker is nice and helpful.

Omar Vazquez

Sep 23, 2026

5/5

Clean store, friendly team members

Jxviii Ruiz

Sep 22, 2026

5/5

No written review

Kelly G.

Sep 14, 2026

1/5

I am not sure why they advertise tobacco when they DO NOT sell any type of cigarettes or cigars. Then I asked the employee of this establishment for directions. He looked very confused and was clueless on what I was asking or had zero knowledge. Very poor customer service and horrible advertisement of this business.

C C

Jun 18, 2026

5/5

Good ppl, good product, good vibez 🖤💯🫡

Gerardo Quezada

May 25, 2026

5/5

No written review

Sarah Hart

May 24, 2026

1/5

No written review

G M

May 19, 2026

1/5

edit: prices kept going up, sometimes damn near doubling from one week to the next. Kinda whack honestly. Not much on the shelves anymore. Was good while it lasted I guess This shop is the one, trust. Melly, the new manager, is chill as hell and I can say honestly these are the lowest prices i’ve ever seen. Open late, cheap prices, homie manager. Literally no reason to go anywhere else.

Andrew Perez-Powell

Oct 14, 2025

5/5

Above and beyond . Every worker and even the owmer has hands down the best service and is respectful and will answer any and all questions highly recommended

David

Sep 11, 2025

5/5

No written review

Issue Rate

5.9%

3 of 51 reviews are 1–2★lower is better

4.8/5

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star

4-star

3-star

2-star

0low

1-star

3low

Number of orders

Total Reviews

Low ratings

?How do we calculate TailwindScore?