No public reviews in August–October.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 1 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 3, at least 60 needed. Months with reviews in the year before: 3, at least 6 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 1 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
8.0%
2 of 25 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Communication & customer support
of negative reviews in Beauty Salons
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Ylerim Sairu
November 13, 2021GoogleMuy mal servicio tiene horario de 6:30pm y la srita no quiso atender y son las 4:57 ademas no es nada amable no lo recomiendo.
The business replied on Google · November 13, 2021
Siento mucho que no se fuera satisfecha. El horario si es a las 6:30. Pero desafortunadamente para un servicio de rallitos necesitamos mínimo 2 horas y media. A las 4:57 ya es demacrado tarde. Para cualquier servicio de color si recomendamos cita con días de anticipación.
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Virginia
May 8, 2026GoogleGreat place resemble prices
Gaby O.
November 29, 2025GoogleHave been going to this salon for over 15 years. Giovanna and Angie are the kindest and always go above and beyond to give customer service. Their prices are extremely affordable and the results are always amazing..
Samantha Nevarez
October 24, 2025GoogleGreat service!
of 25 reviews
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★ 4.6 · 25 public reviews analyzed · 8% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="orquidia-beauty-salon" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Orquidia Beauty Salon needs to reach its next rating target
One new 1★ review requires +9 five-star reviews to recover 4.6★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 25 collected public reviews, Orquidia Beauty Salon has an average rating of 4.6/5 and a 1–2★ complaint rate of 8.0% (2 of 25 reviews). For comparison, the industry average issue rate is 9.6%. Its Tailwind Reliability Score is 75/100.
Orquidia Beauty Salon has publicly replied to 1 out of 2 negative (1–2★) reviews (50% response rate).
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