129 reviews · Google
No public reviews in August–October.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 3 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 1 |
| June 2026 | 1 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 8, at least 60 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 3 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 0 |
| January 2026 | 1 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 1 |
| June 2026 | 1 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
0.8%
1 of 129 reviews are 1–2★
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Communication & customer support
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Trisha Davis
June 11, 2026GoogleLove this place! Such great, tasty and good quality popcorn! I recommend trying all the flavors even if one sounds weird! Delicious and fun! Great staff! One more recommendation: if you get some popcorn and don't plan on eating it all in 24 hours, get it packaged in a tin. Otherwise it won't fare as well a few days later out of the paper bag.
Lauren Azzarelli
May 6, 2026GoogleWe came to this location on our first trip to Fredrick and had the best, most fun experience. To the point where we actually looked at buying more & shipping home. None the less, we were really excited to bring our parents there this past weekend. We were really surprised after all the talking up about this place that we have done, our experience was well beyond disappointing. The popcorn was great, don't get me wrong but the gentleman working the counter, was not interested in all with assisting us and making the experience fun. Every time we asked to try a sample (which we tried a whole bunch) he would only provide 3 kernels.. not 4. There were 4 of us. Small detail, but like.. what?! He looked absolutely miserable to be helping us, and we were the only ones in the shop at the time. He kept asking "IS THERE ANYTHING ELSE I CAN DO FOR YOU TODAY?" - It definitely chased us out after only 10 minutes or so. We weren't interested in being in there and treated like we were taking up his time. We bought our popcorn and left, but we won't be back. What a shame.
Robert Williams
April 28, 2026GoogleGreat location in downtown Frederick,Md so many good spots in walking distance! This is the perfect location for popcorn lovers of all ages. Come indulge your taste buds with flavors for every occasion. Take a selfie at the picture area for your social media posts if that’s your thing. I recommend the crabby corn and everything bagel flavors .
of 129 reviews
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★ 4.9 · 129 public reviews analyzed · 0.8% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="originalpopcornhouse-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews The Original Popcorn House needs to reach its next rating target
One new 1★ review requires +40 five-star reviews to recover 4.9★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 129 collected public reviews, The Original Popcorn House has an average rating of 4.9/5 and a 1–2★ complaint rate of 0.8% (1 of 129 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 96/100.
The Original Popcorn House has publicly replied to 0 out of 1 negative (1–2★) reviews (0% response rate).
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