O

Off The Charts Cannabis Dispensary McFarland

4.7 of 5500 reviewsGoogle

offthechartsshop.com

4.7of 5

500 reviews · Google

Right now

No clear change

August–October: 1 complaint in 31 public reviews — 3.2%. Usually Off The Charts Cannabis Dispensary McFarland has 9.6%.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	13	1
September 2025	21	1
October 2025	13	2
November 2025	9	0
December 2025	16	3
January 2026	38	1
February 2026	24	1
March 2026	24	2
April 2026	19	4
May 2026	13	1
June 2026	11	3
July 2026	18	2
August 2026	21	0
September 2026	10	1
October 2026	0	0

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	13	1
September 2025	21	1
October 2025	13	2
November 2025	9	0
December 2025	16	3
January 2026	38	1
February 2026	24	1
March 2026	24	2
April 2026	19	4
May 2026	13	1
June 2026	11	3
July 2026	18	2
August 2026	21	0
September 2026	10	1
October 2026	0	0

usual level · 12 mo.now

Tailwind Reliability ScoreWeak

44/ 100

Public reviews (6.8% 1–2★)44

Problem resolution & replies (0% · 0/34)+0

Industry practices (0/6)+0

Issue Rate

6.8%

34 of 500 reviews are 1–2★

5★

448

4★

16

3★

2

2★

0low

1★

34low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Retail — and Off The Charts Cannabis Dispensary McFarland’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

27%

of negative reviews in Retail

This business: 2.2% of all reviews (11 of 500)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Lateness or rescheduling

8%

of negative reviews in Retail

This business: 0.2% of all reviews (1 of 500)

How do you handle situations when a specialist is running late or an order needs to be rescheduled?

No official response from the business yet.

Damaged items or surfaces

3%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 500)

How do you handle claims if an item or property gets damaged during service or delivery?

No official response from the business yet.

Unexpected charges or price changes

3%

of negative reviews in Retail

This business: 0.2% of all reviews (1 of 500)

When can the final price differ from the initial quote, and how do you resolve billing disputes?

No official response from the business yet.

Service or product quality

2%

of negative reviews in Retail

This business: 0.2% of all reviews (1 of 500)

What do you do when a customer isn’t satisfied with the quality of your service or product?

No official response from the business yet.

No-show or last-minute cancellation

0%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 500)

What happens if the assigned specialist cancels at the last minute or fails to arrive?

No official response from the business yet.

Social & Web Discussions

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Latest reviews

Only complaints See all 500 reviews

NA

Nickoles Acosta

September 23, 2026Google

1/5

Worst customer service you call them they out you on hold over 8 minutes waiting , then you call back home goes straight to voicemail no one wants to work the women in there are clueless

CC

carlos cortes

September 20, 2026Google

5/5

Excellent variety and service

JA

Jose Almanza

September 19, 2026Google

5/5

Kim was very nice and very knowledgeable

EJ

Erik Johnson

September 18, 2026Google

5/5

Great shop! Great variety/selection and friendly, knowledgeable employees!

RK

Robert Kennemer

September 17, 2026Google

5/5

I really love this place. The budtenders are extremely patient with newbies. Great recommendations. Wish they delivered

CC

cindy carlile

September 10, 2026Google

5/5

No written review

See all 500 reviews

Reviews on platforms

Google4.7500 reviews1–2★: 34

Reliability

44/100Weak

Review base44 pts

Order scale+0 pts

Problem resolution+0 pts

Industry practices+0 pts

Off The Charts Cannabis Dispensary McFarland

6.8%

of 500 reviews

Retail

8.4%

All businesses on Tailwind

7.9%

Website Embed & Trust Badge

Embed Off The Charts Cannabis Dispensary McFarland’s Reputation & Trust Widget on Your Website

Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.

https://offthechartsshop.com

7/100

Off The Charts Cannabis Dispensary McFarlandTailwind Score · Mixed

★ 4.7 · 500 public reviews analyzed · 6.8% 1–2★

Ask AI about this businessChatGPT · Claude · Perplexity

<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="offthechartsshop-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.7★ · 500 reviews

How many consecutive 5★ reviews Off The Charts Cannabis Dispensary McFarland needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.8★)+250

One new 1★ review requires +13 five-star reviews to recover 4.7★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Off The Charts Cannabis Dispensary McFarland's rating and real issue rate?

Across 500 collected public reviews, Off The Charts Cannabis Dispensary McFarland has an average rating of 4.7/5 and a 1–2★ complaint rate of 6.8% (34 of 500 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 79/100.

What are the most common customer complaints about Off The Charts Cannabis Dispensary McFarland?

Among 34 negative (1–2★) reviews for Off The Charts Cannabis Dispensary McFarland, the most frequent complaint categories are: Communication & customer support (11 reviews, 2.2% of all reviews); Lateness or rescheduling (1 reviews, 0.2% of all reviews); Unexpected charges or price changes (1 reviews, 0.2% of all reviews).

Does Off The Charts Cannabis Dispensary McFarland respond to negative reviews and complaints?

Off The Charts Cannabis Dispensary McFarland has publicly replied to 0 out of 34 negative (1–2★) reviews (0% response rate).

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Tailwind Reliability ScoreWeak

44/ 100

Public reviews (6.8% 1–2★)44

Problem resolution & replies (0% · 0/34)+0

Industry practices (0/6)+0

Issue Rate

6.8%

34 of 500 reviews are 1–2★

5★

448

4★

16

3★

2

2★

0low

1★

34low

5★ Rating Calculator

4.7★ · 500 reviews

How many consecutive 5★ reviews Off The Charts Cannabis Dispensary McFarland needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.8★)+250

One new 1★ review requires +13 five-star reviews to recover 4.7★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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