Lucas Franco
September 24, 2026GoogleLove ittt
499 reviews · Google
August–October: 1 complaint in 103 public reviews — 1.0%. Usually Night Owl Cookies (Wynwood) has 0.8%.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 24 | 1 |
| February 2026 | 65 | 2 |
| March 2026 | 70 | 0 |
| April 2026 | 58 | 0 |
| May 2026 | 69 | 0 |
| June 2026 | 58 | 0 |
| July 2026 | 52 | 0 |
| August 2026 | 70 | 0 |
| September 2026 | 33 | 1 |
| October 2026 | 0 | 0 |
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 24 | 1 |
| February 2026 | 65 | 2 |
| March 2026 | 70 | 0 |
| April 2026 | 58 | 0 |
| May 2026 | 69 | 0 |
| June 2026 | 58 | 0 |
| July 2026 | 52 | 0 |
| August 2026 | 70 | 0 |
| September 2026 | 33 | 1 |
| October 2026 | 0 | 0 |
0.8%
4 of 499 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Communication & customer support
of negative reviews in Bars / Restaurants
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Lucas Franco
September 24, 2026GoogleLove ittt
Isaiah Rogers
September 24, 2026GoogleThis Was my first time at night owl & the service was incredible. The staff was immaculate and. Tommie was so sweet and greatly took care of me with her nice Attitude I would love to come here again.
julian ballester
September 22, 2026GoogleNo written review
of 499 reviews
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
★ 4.8 · 499 public reviews analyzed · 0.8% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="nightowlcookies-order-online" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Night Owl Cookies (Wynwood) needs to reach its next rating target
One new 1★ review requires +19 five-star reviews to recover 4.8★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 499 collected public reviews, Night Owl Cookies (Wynwood) has an average rating of 4.8/5 and a 1–2★ complaint rate of 0.8% (4 of 499 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 96/100.
Among 4 negative (1–2★) reviews for Night Owl Cookies (Wynwood), the most frequent complaint categories are: Communication & customer support (1 reviews, 0.2% of all reviews); Lateness or rescheduling (1 reviews, 0.2% of all reviews).
Night Owl Cookies (Wynwood) has publicly replied to 0 out of 4 negative (1–2★) reviews (0% response rate).
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