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Bars / Restaurants

Night Owl Cookies (Wynwood)

4.8 of 5499 reviewsGoogle
nightowlcookies.order.online

Right now

No clear change

August–October: 1 complaint in 103 public reviews — 1.0%. Usually Night Owl Cookies (Wynwood) has 0.8%.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202500
September 202500
October 202500
November 202500
December 202500
January 2026241
February 2026652
March 2026700
April 2026580
May 2026690
June 2026580
July 2026520
August 2026700
September 2026331
October 202600
Tailwind Reliability ScoreAverage
56/ 100
Public reviews (0.8% 1–2★)56
Problem resolution & replies (0% · 0/4)+0
Industry practices (0/6)+0

Issue Rate

0.8%

4 of 499 reviews are 1–2★

5★
488
4★
5
3★
2
2★
1low
1★
3low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Night Owl Cookies (Wynwood)’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 0.2% of all reviews (1 of 499)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.
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Latest reviews

LF

Lucas Franco

September 24, 2026Google
5/5

Love ittt

5★ Post Card
IR

Isaiah Rogers

September 24, 2026Google
5/5

This Was my first time at night owl & the service was incredible. The staff was immaculate and. Tommie was so sweet and greatly took care of me with her nice Attitude I would love to come here again.

5★ Post Card
JB

julian ballester

September 22, 2026Google
5/5

No written review

See all 499 reviews

Reviews on platforms

  • Google4.8499 reviews1–2★: 4

Reliability

56/100Average
Review base56 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Night Owl Cookies (Wynwood)
0.8%

of 499 reviews

Bars / Restaurants
11.7%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.

https://nightowlcookies.order.online
1/100
Night Owl Cookies (Wynwood)Tailwind Score · Mixed

★ 4.8 · 499 public reviews analyzed · 0.8% 1–2★

Ask AI about this business
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="nightowlcookies-order-online" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.8★ · 499 reviews

How many consecutive 5★ reviews Night Owl Cookies (Wynwood) needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.9★)+500

One new 1★ review requires +19 five-star reviews to recover 4.8★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Night Owl Cookies (Wynwood)'s rating and real issue rate?

Across 499 collected public reviews, Night Owl Cookies (Wynwood) has an average rating of 4.8/5 and a 1–2★ complaint rate of 0.8% (4 of 499 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 96/100.

What are the most common customer complaints about Night Owl Cookies (Wynwood)?

Among 4 negative (1–2★) reviews for Night Owl Cookies (Wynwood), the most frequent complaint categories are: Communication & customer support (1 reviews, 0.2% of all reviews); Lateness or rescheduling (1 reviews, 0.2% of all reviews).

Does Night Owl Cookies (Wynwood) respond to negative reviews and complaints?

Night Owl Cookies (Wynwood) has publicly replied to 0 out of 4 negative (1–2★) reviews (0% response rate).

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