177 reviews · Google
August–October: 0 complaints in 1 public review.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 2, at least 60 needed. Months with reviews in the year before: 2, at least 6 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 1 | 0 |
| October 2026 | 0 | 0 |
3.4%
6 of 177 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Bars / Restaurants
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Nicole Hudson
May 22, 2025GoogleOne scoop of ice cream and one brownie, no whipped cream, no cherry. Two orders of one scoop and one brownie almost 19 dollars??? YIKES.
The business replied on Google · May 23, 2025
Nicole, I'm sorry about your experience. Thay is NOT how a brownie sundae is made and I will be addressing it with the employee who waited on you. I'd like to make it up to you. Please call me at your convenience on 301-371-4324. Jim Kehoe, owner
Brian Wensel
April 24, 2022GoogleGot a milkshake paid six dollars for pretty much strawberry flavored milk was like drinking water will definitely not be wanting more
The business replied on Google · May 14, 2022
Brian, I'm sorry to hear of this. We pride ourselves on excellent milkshakes and have spoken to each employee about the quality they put out. We'd like to offer you a gift card in the hopes you'll give More Ice Cream another visit. Would you please email the owner, Jim Kehoe, at info@moreicecream.net with your address? We do hope that you'll politely speak to our employees in the future if you're not satisfied with your order. Thank you.
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Velo DJK
September 1, 2026GoogleGood ice cream served by friendly staff. Located in a former Lutheran personage. Excellent choice if you aren't into one of the big chains.
Kevin Plitt
July 28, 2026GoogleNo written review
Jemez Fred
June 16, 2026GoogleUpdate: Return visit. Staff was so great that I had to add another couple stars. Very interesting and atmospheric. Our server was very nice. The ice cream is good enough, and my dog liked her puppy cup.
of 177 reviews
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★ 4.6 · 177 public reviews analyzed · 3.4% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="moreicecream-net" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews More Ice Cream needs to reach its next rating target
One new 1★ review requires +9 five-star reviews to recover 4.6★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 177 collected public reviews, More Ice Cream has an average rating of 4.6/5 and a 1–2★ complaint rate of 3.4% (6 of 177 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 54/100.
More Ice Cream has publicly replied to 2 out of 6 negative (1–2★) reviews (33% response rate).
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