M

Retail

Middletown Sportsland

4.8 of 566 reviewsGoogle

Right now

No public reviews in August–October.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202500
September 202510
October 202500
November 202510
December 202500
January 202600
February 202610
March 202600
April 202600
May 202600
June 202600
July 202600
August 202600
September 202600
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 3, at least 60 needed. Months with reviews in the year before: 3, at least 6 needed.

Tailwind Reliability ScoreWeak
52/ 100
Public reviews (3.0% 1–2★)52
Problem resolution & replies (0% · 0/2)+0
Industry practices (0/6)+0

Issue Rate

3.0%

2 of 66 reviews are 1–2★

5★
58
4★
6
3★
0
2★
0low
1★
2low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Retail — and Middletown Sportsland’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

27%

of negative reviews in Retail

This business: 0.0% of all reviews (0 of 66)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.
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Latest reviews

KK

Kenzie Kramer

February 11, 2026Google
5/5

My husband recommended Middletown Sportsland when I found myself in a bind trying to get my daughter’s first birthday dress embroidered. I had originally ordered a handmade dress online, but at the last minute was told it would take four months to create—far beyond our six-week timeline. Thankfully, Sportsland became the perfect solution. From the moment I walked in, I was pleasantly surprised by how kind, patient, and professional the staff were. Harold, the owner, personally guided me through every step of the process. He helped me refine the design, select the perfect colors, and made sure I truly loved the final layout before anything was stitched. He even created a sample of the embroidery on a separate piece of fabric so I could see exactly how it would look before it went onto the dress. That level of care and attention meant so much to me. They have an extensive binder filled with fonts, logos, shapes, and design options, making the creative process both easy and enjoyable. Vicky, their embroidery designer, executed the final piece beautifully—the stitching was flawless, detailed, and absolutely stunning. The finished dress exceeded all of my expectations. I truly could not be more pleased with how everything turned out. Not only was the craftsmanship exceptional, but the total cost was just $26—an incredibly affordable price for such high-quality, custom work. If you need embroidery of any kind—whether it’s custom jerseys, workwear, or special occasion pieces like dresses—I highly recommend Middletown Sportsland. They made my vision come to life, and I’m so grateful for their outstanding service and talent.

Review photoReview photoReview photo
5★ Post Card
TM

The Mortgage Fox

November 26, 2025Google
5/5

Harold is so nice and he has been helping my family for 30 years. Thank you so much for everything.

Review photoReview photo
5★ Post Card
AO

Akwasi Oppong

September 14, 2025Google
4/5

Great small town vibe.

See all 66 reviews

Reviews on platforms

  • Google4.866 reviews1–2★: 2

Reliability

52/100Weak
Review base52 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Middletown Sportsland
3.0%

of 66 reviews

Retail
8.4%
All businesses on Tailwind
7.9%
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3/100
Middletown SportslandTailwind Score · Mixed

★ 4.8 · 66 public reviews analyzed · 3% 1–2★

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<!-- Tailwind Reputation Widget -->
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5★ Rating Calculator

4.8★ · 66 reviews

How many consecutive 5★ reviews Middletown Sportsland needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.9★)+67

One new 1★ review requires +19 five-star reviews to recover 4.8★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Middletown Sportsland's rating and real issue rate?

Across 66 collected public reviews, Middletown Sportsland has an average rating of 4.8/5 and a 1–2★ complaint rate of 3.0% (2 of 66 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 90/100.

Does Middletown Sportsland respond to negative reviews and complaints?

Middletown Sportsland has publicly replied to 0 out of 2 negative (1–2★) reviews (0% response rate).

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