Ask Tailwind about Middletown Sportsland

Issue Rate
3.0%
2 of 66 reviews are 1–2★lower is better
4.8/5
▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5-star
58
4-star
6
3-star
0
2-star
0low
1-star
2low
Number of orders
0
Total Reviews
66
Low ratings
2
?How do we calculate TailwindScore?
M
Retail

Middletown Sportsland

Aggregated statistics from all platforms

Google reviews
Issue Rate
3.03%
4.80/5

Why the Issue Rate Is More Important Than the Average Rating?

5-star
58
4-star
6
3-star
0
2-star
0
1-star
2
Total Reviews
66
Low ratings
2

Reliability Score

B+
Trust Score95/100

Comparison with the industry

lower is better

Share of 1–2★ reviews

This business
3.0%
Average: Retail
8.6%
All businesses on Tailwind
9.9%
Better than 77% of businesses on Tailwind

Rating dynamics

Google

Average rating per platform, by fetch snapshot

4.55.0Sep 1Mar 1Feb 1Google 4.79

Latest reviews

See all 66 reviews
KK
Kenzie Kramer
Feb 11, 2026
5/5

My husband recommended Middletown Sportsland when I found myself in a bind trying to get my daughter’s first birthday dress embroidered. I had originally ordered a handmade dress online, but at the last minute was told it would take four months to create—far beyond our six-week timeline. Thankfully, Sportsland became the perfect solution. From the moment I walked in, I was pleasantly surprised by how kind, patient, and professional the staff were. Harold, the owner, personally guided me through every step of the process. He helped me refine the design, select the perfect colors, and made sure I truly loved the final layout before anything was stitched. He even created a sample of the embroidery on a separate piece of fabric so I could see exactly how it would look before it went onto the dress. That level of care and attention meant so much to me. They have an extensive binder filled with fonts, logos, shapes, and design options, making the creative process both easy and enjoyable. Vicky, their embroidery designer, executed the final piece beautifully—the stitching was flawless, detailed, and absolutely stunning. The finished dress exceeded all of my expectations. I truly could not be more pleased with how everything turned out. Not only was the craftsmanship exceptional, but the total cost was just $26—an incredibly affordable price for such high-quality, custom work. If you need embroidery of any kind—whether it’s custom jerseys, workwear, or special occasion pieces like dresses—I highly recommend Middletown Sportsland. They made my vision come to life, and I’m so grateful for their outstanding service and talent.

Review photoReview photoReview photo
TM
The Mortgage Fox
Nov 26, 2025
5/5

Harold is so nice and he has been helping my family for 30 years. Thank you so much for everything.

Review photoReview photo
AO
Akwasi Oppong
Sep 14, 2025
4/5

Great small town vibe.

JG
Jan gk
Apr 8, 2025
5/5

No written review

WJ
Wesley jiles jr
Mar 25, 2024
5/5

Great sports gear

MD
Matt Doyle
Mar 12, 2024
5/5

Perfect place to outfit your team for any season. Great selection of equipment and uniforms. Inhouse services are a plus for team gear or local school gear. Harold and Lisa have been a community mainstay for generations. Support local and stop in!

RC
R. C.
Mar 10, 2024
5/5

This is the family owned and operated go-to place for all sports equipment needs, clothing, custom embroidery, kids/adults.

AJ
Augie Jansen
Jan 31, 2024
5/5

No written review

RB
Robert Bowers III
Oct 20, 2023
4/5

No written review

LE
Lynn Endress
Sep 14, 2023
5/5

Nice selection friendly people

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