M

Auto

Marty's Auto Repair & Towing

4.8 of 5168 reviewsGoogle

Right now

August–October: 0 complaints in 3 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202520
September 202520
October 202500
November 202510
December 202510
January 202650
February 202600
March 202610
April 202610
May 202630
June 202621
July 202600
August 202630
September 202600
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 3, at least 30 needed. Reviews in the year before: 18, at least 60 needed.

Tailwind Reliability ScoreWeak
48/ 100
Public reviews (4.8% 1–2★)48
Problem resolution & replies (0% · 0/8)+0
Industry practices (0/6)+0

Issue Rate

4.8%

8 of 168 reviews are 1–2★

5★
152
4★
7
3★
1
2★
4low
1★
4low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Auto — and Marty's Auto Repair & Towing’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

18%

of negative reviews in Auto

This business: 0.0% of all reviews (0 of 168)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.
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Latest reviews

CH

Christina

August 20, 2026Google
5/5

Marty and his team are the best!! I drive an hour to go to Marty’s for my inspection and any other car maintenance that I need because they are reliable and affordable.

5★ Post Card
TD

Tanya Deaver

August 13, 2026Google
5/5

Always great service

5★ Post Card
KS

Kevin S.

August 6, 2026Google
5/5

Professional service with upfront communication. Can fix most issues.

5★ Post Card
See all 168 reviews

Reviews on platforms

  • Google4.8168 reviews1–2★: 8

Reliability

48/100Weak
Review base48 pts
Order scale+0 pts
Problem resolution+0 pts
Industry practices+0 pts
Marty's Auto Repair & Towing
4.8%

of 168 reviews

Auto
7.6%
All businesses on Tailwind
7.9%
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5/100
Marty's Auto Repair & TowingTailwind Score · Mixed

★ 4.8 · 168 public reviews analyzed · 4.8% 1–2★

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5★ Rating Calculator

4.8★ · 168 reviews

How many consecutive 5★ reviews Marty's Auto Repair & Towing needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.9★)+169

One new 1★ review requires +19 five-star reviews to recover 4.8★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Marty's Auto Repair & Towing's rating and real issue rate?

Across 168 collected public reviews, Marty's Auto Repair & Towing has an average rating of 4.8/5 and a 1–2★ complaint rate of 4.8% (8 of 168 reviews). For comparison, the industry average issue rate is 7.6%. Its Tailwind Reliability Score is 85/100.

Does Marty's Auto Repair & Towing respond to negative reviews and complaints?

Marty's Auto Repair & Towing has publicly replied to 0 out of 8 negative (1–2★) reviews (0% response rate).

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