No public reviews in August–October.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 1 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 2, at least 60 needed. Months with reviews in the year before: 2, at least 6 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 1 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
25.7%
9 of 35 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Auto
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Daniel Allison
April 13, 2025GoogleAir machine $3 and works terribly.
The business replied on Google · April 16, 2025
Hi Daniel, we apologize for the inconvenience with the air machine. Your feedback is important to us, and we'll make sure to address this issue. Thanks, bp
Sincere Shanee (Sincerely)
February 6, 2024Googleemployees give good service but the owner is a deformed mutt. Not worth your business
The business replied on Google · February 7, 2024
Hi there, we are sorry to hear about your experience and appreciate your feedback. To better assist you and gather more details, please contact our support team at 1-800-333-3991. Thanks, bp
Found a thread, video, or forum post discussing bp? Paste any public link (Threads, Reddit, X, TikTok, Instagram, Facebook, YouTube, LinkedIn, forums, or press) to post it directly onto this board.
No social discussions have been linked yet — paste the first public thread or video above.
Dr.Nick Adhikari
July 20, 2026GoogleClean store.
The business replied on Google · July 22, 2026
Hi Dr. Nick, thank you for taking the time to leave us a review. We're glad to hear you found the store clean and appreciate your feedback. Thanks, bp.
Mart Plus
November 13, 2025GoogleNo written review
The business replied on Google · November 13, 2025
Wow! Thanks for the amazing 5-star review Mart! We're thrilled you had a great experience at our gas station. We’d love to hear what helped to make your experience so delightful
Daniel Allison
April 13, 2025GoogleAir machine $3 and works terribly.
The business replied on Google · April 16, 2025
Hi Daniel, we apologize for the inconvenience with the air machine. Your feedback is important to us, and we'll make sure to address this issue. Thanks, bp
of 35 reviews
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
★ 3.5 · 35 public reviews analyzed · 25.7% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="map-bp-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews bp needs to reach its next rating target
One new 1★ review requires +2 five-star reviews to recover 3.5★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 35 collected public reviews, bp has an average rating of 3.5/5 and a 1–2★ complaint rate of 25.7% (9 of 35 reviews). For comparison, the industry average issue rate is 7.6%. Its Tailwind Reliability Score is 31/100.
Among 9 negative (1–2★) reviews for bp, the most frequent complaint categories are: Communication & customer support (2 reviews, 5.7% of all reviews); Unexpected charges or price changes (1 reviews, 2.9% of all reviews).
bp has publicly replied to 5 out of 9 negative (1–2★) reviews (56% response rate).
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