August–October: 0 complaints in 9 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 2 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 4 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 2 | 0 |
| February 2026 | 3 | 0 |
| March 2026 | 2 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 12 | 0 |
| August 2026 | 6 | 0 |
| September 2026 | 3 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 9, at least 30 needed. Reviews in the year before: 30, at least 60 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 2 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 4 | 0 |
| December 2025 | 2 | 0 |
| January 2026 | 2 | 0 |
| February 2026 | 3 | 0 |
| March 2026 | 2 | 0 |
| April 2026 | 1 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 12 | 0 |
| August 2026 | 6 | 0 |
| September 2026 | 3 | 0 |
| October 2026 | 0 | 0 |
1.7%
1 of 58 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Retail
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
Latashia Baker
June 25, 2024GoogleDon’t open on time which is disrespectful to people time if you supposed to open at 10 then that’s when you should open it’s a business I’m highly disappointed
The business replied on Google · September 21, 2025
Thank you for your feedback. We sincerely apologize for not opening on time and for the inconvenience it caused. Since February 2025, we have been under new management, and we would love for you to visit us again.
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Latoya Darby
September 14, 2026GoogleI had a great experience at this hair store! The staff was very nice, friendly, and helpful. They have a great selection of products, with plenty of options to choose from. The store was clean, well-stocked, and the overall atmosphere was welcoming. I’ll definitely be back!
The business replied on Google · September 14, 2026
Thank you so much for your sweet review! We’re so happy you enjoyed your experience with us. We truly appreciate you and can’t wait to see you again! 😊
Sheryl Boone
September 14, 2026GoogleBest experience. So very helpful and polite. Staff is awesome
The business replied on Google · September 14, 2026
Thank you for being such an awesome customer! We truly appreciate you and hope to see you again soon! 😊
Tiffany Whatley
September 14, 2026GoogleGreat customer service, affordable prices and very fast getting you in and out
The business replied on Google · September 14, 2026
Thank you so much for your kind review! It truly means a lot to us. We’re so happy you had a great experience and can’t wait to see you again! 😊
of 58 reviews
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
★ 4.9 · 58 public reviews analyzed · 1.7% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="koman-s-beauty-supply-of-rome" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Koman's Beauty Supply of Rome needs to reach its next rating target
One new 1★ review requires +40 five-star reviews to recover 4.9★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 58 collected public reviews, Koman's Beauty Supply of Rome has an average rating of 4.9/5 and a 1–2★ complaint rate of 1.7% (1 of 58 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 58/100.
Among 1 negative (1–2★) reviews for Koman's Beauty Supply of Rome, the most frequent complaint categories are: Lateness or rescheduling (1 reviews, 1.7% of all reviews).
Koman's Beauty Supply of Rome has publicly replied to 1 out of 1 negative (1–2★) reviews (100% response rate).
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