August–October: 0 complaints in 3 public reviews.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 3 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 3, at least 30 needed. Reviews in the year before: 0, at least 60 needed. Months with reviews in the year before: 0, at least 6 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 0 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 0 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 0 | 0 |
| June 2026 | 0 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 3 | 0 |
0.0%
0 of 5 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Beauty Salons
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
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Theresa Preciado
November 10, 2026GoogleThey really take their time and make sure you nails are perfect!!
The business replied on Google · November 10, 2026
Thank you so much for your kind words and support! We truly appreciate you noticing the time and attention to detail we put into every service. Our goal is to make sure every client leaves feeling happy and confident with their nails. We look forward to seeing you again soon! -Kass Nail Spa
linda mungia
November 5, 2026GoogleVery satisfied here was my first visit didn’t have an appointment. I just did a walk-in did a quick fill. The price was right there. There is no added fees and they spoke English. Oh my goodness I think this is my place now.
The business replied on Google · November 6, 2026
Thank you so much for your wonderful review! We’re so happy to hear you had a great first experience with us. We truly appreciate you giving us a chance and are glad we could accommodate your walk-in visit. We believe in honest, upfront pricing with no surprises, and making sure every customer feels comfortable and welcome. We look forward to seeing you again and having you as part of our family! -Kass Nail Spa
Gina Garcia
October 31, 2026GoogleNo written review
The business replied on Google · November 3, 2026
Thank you so much Gina we loved having you here ! see you soon :)
A grade needs at least 20 reviews.
of 5 reviews
Show visitors the order count reported by the business, the share of 1–2★ reviews among collected reviews, and the Tailwind Reliability Score — with the same denominators as on this page.
5 collected public reviews · 1–2★: 0.0% (0 of 5 collected reviews)
<!-- Tailwind Reliability Score widget -->
<div data-tailwind-widget="kassnailspa-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Kass Nail Spa needs to reach its next rating target
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 5 collected public reviews, Kass Nail Spa has an average rating of 5.0/5 and a 1–2★ complaint rate of 0.0% (0 of 5 reviews). For comparison, the industry average issue rate is 9.6%.
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