J

Bars / Restaurants

JB Seafood

4.7 of 5500 reviewsGoogle
jbseafood.com

Right now

August–October: 4 complaints in 14 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
MonthPublic reviews1–2★
August 202570
September 2025112
October 202550
November 202531
December 202530
January 202620
February 202631
March 202650
April 202641
May 2026110
June 202681
July 202650
August 202651
September 202693
October 202600

Too few public reviews to compare with the usual level. Reviews in the last three months: 14, at least 30 needed.

Tailwind Reliability ScoreWeak
51/ 100
Public reviews (4.8% 1–2★)48
Problem resolution & replies (38% · 9/24)+3
Industry practices (0/6)+0

Issue Rate

4.8%

24 of 500 reviews are 1–2★

5★
413
4★
48
3★
15
2★
8low
1★
16low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and JB Seafood’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 500)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 9 of 24 1–2★ reviews (38%)
RC

Ricinda Corbin

April 23, 2026Google
2/5

Mediocre at best. Md crab soup had little to no meat and the vegetables were undercooked and tough to the bite. Our order was not filled correctly, missing 2 things. Overall, for the price, not worth it. High prices for not so good food or experience.

The business replied on Google · April 25, 2026

Appreciate your feedback and we are sorry you did not enjoy your experience. We stand behind the quality of our product, service, and always resolve issues when given the opportunity. We encourage our guests to let us know directly if there's an issue, so we can solve them in the moment. If you had called to let us know, it would have been corrected.

LB

Lilian Barker

November 8, 2025Google
2/5

The chowder soup was pretty much heavy on flour and less crab, we found 2 chunks. The crabcake was also more on the fillers. Crabs were ok, not as juicy as what I-m used to.

The business replied on Google · November 9, 2025

We appreciate your visit and the feedback. We were glad to see everything was enjoyed at the table! It's always best when guests share any concerns during their meal, our team takes pride in addressing things right away. We hope to have another chance to serve you soon.

Social & Web Discussions
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Latest reviews

DG

Douglas Groomes

September 22, 2026Google
5/5

Well worth a visit if you are in the area.

5★ Post Card
EH

Emma holmes

September 20, 2026Google
1/5

Every year at the fair, I look forward to eating at this restaurant, but I was highly disappointed and the proper handling of their food this year when I came to order my food, there was flies all over the food which instantly made me have a bad taste in my mouth so I requested could I get something fresh meat and be directly handed in my hand, not only is flies all over the food poor sanitation . Flies can transmit over 100 pathogens, including Salmonella and E. coli, by landing on and contaminating you causing food poisoning. Flies all on food is so a violation of the Maryland food service regulation. I’m not sure why it was so hard to properly cover the food . And when the owner came and approach me very nonchalant and his excuse was because we’re at the fair so because we’re at the fair does that mean that the proper handling of food doesn’t matter because we’re at the fair so because we’re at the fair does that mean you don’t have to wash your hands to handle the food because we’re at the fair. I was highly disappointed in his response to my concerns about the proper handling of the food with flies on it.

BY

Brenda Yesacavage

September 19, 2026Google
2/5

We ordered 5 lbs of steamed crab legs to go. We live approximately 20 minutes from the restaurant. The crab legs were so dry the meat “crumbled”. The shells were rubbery and would not crack. We heard they were good from JB Seafood, however, will not try them again.

See all 500 reviews

Reviews on platforms

  • Google4.7500 reviews1–2★: 24

Reliability

51/100Weak
Review base48 pts
Order scale+0 pts
Problem resolution+3 pts
Industry practices+0 pts
JB Seafood
4.8%

of 500 reviews

Bars / Restaurants
11.7%
All businesses on Tailwind
7.9%
Website Embed & Trust Badge

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https://jbseafood.com
5/100
JB SeafoodTailwind Score · Mixed

★ 4.7 · 500 public reviews analyzed · 4.8% 1–2★

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<!-- Tailwind Reputation Widget -->
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5★ Rating Calculator

4.7★ · 500 reviews

How many consecutive 5★ reviews JB Seafood needs to reach its next rating target

Target rating:
5★ reviews needed (→ 4.8★)+250

One new 1★ review requires +13 five-star reviews to recover 4.7★.

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

pulse-v1

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is JB Seafood's rating and real issue rate?

Across 500 collected public reviews, JB Seafood has an average rating of 4.7/5 and a 1–2★ complaint rate of 4.8% (24 of 500 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 51/100.

What are the most common customer complaints about JB Seafood?

Among 24 negative (1–2★) reviews for JB Seafood, the most frequent complaint categories are: Lateness or rescheduling (1 reviews, 0.2% of all reviews).

Does JB Seafood respond to negative reviews and complaints?

JB Seafood has publicly replied to 9 out of 24 negative (1–2★) reviews (38% response rate).

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