F

Bars / Restaurants

Fratelli's Italian & Seafood

4.7 of 5420 reviewsGoogle

fratellispasta.com

4.7of 5

420 reviews · Google

Right now

August–October: 5 complaints in 28 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	33	0
September 2025	34	2
October 2025	18	0
November 2025	25	1
December 2025	29	3
January 2026	31	2
February 2026	18	1
March 2026	26	0
April 2026	20	1
May 2026	31	0
June 2026	33	0
July 2026	25	1
August 2026	16	4
September 2026	12	1
October 2026	0	0

Too few public reviews to compare with the usual level. Reviews in the last three months: 28, at least 30 needed.

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	33	0
September 2025	34	2
October 2025	18	0
November 2025	25	1
December 2025	29	3
January 2026	31	2
February 2026	18	1
March 2026	26	0
April 2026	20	1
May 2026	31	0
June 2026	33	0
July 2026	25	1
August 2026	16	4
September 2026	12	1
October 2026	0	0

usual level · 12 mo.now

Tailwind Reliability ScoreWeak

50/ 100

Public reviews (4.0% 1–2★)50

Problem resolution & replies (0% · 0/17)+0

Industry practices (0/6)+0

Issue Rate

4.0%

17 of 420 reviews are 1–2★

5★

345

4★

38

3★

20

2★

7low

1★

10low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Fratelli's Italian & Seafood’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 420)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Lateness or rescheduling

9%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 420)

How do you handle situations when a specialist is running late or an order needs to be rescheduled?

No official response from the business yet.

Service or product quality

4%

of negative reviews in Bars / Restaurants

This business: 0.7% of all reviews (3 of 420)

What do you do when a customer isn’t satisfied with the quality of your service or product?

No official response from the business yet.

Damaged items or surfaces

2%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 420)

How do you handle claims if an item or property gets damaged during service or delivery?

No official response from the business yet.

Unexpected charges or price changes

2%

of negative reviews in Bars / Restaurants

This business: 0.2% of all reviews (1 of 420)

When can the final price differ from the initial quote, and how do you resolve billing disputes?

No official response from the business yet.

No-show or last-minute cancellation

0%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 420)

What happens if the assigned specialist cancels at the last minute or fails to arrive?

No official response from the business yet.

Social & Web Discussions

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Discussions about Fratelli's Italian & Seafood on social media

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Latest reviews

Only complaints See all 420 reviews

HB

Herman Bryant

September 24, 2026Google

5/5

Always a top-notch, first class dining experience!

TM

The Mortgage Fox

September 23, 2026Google

5/5

If you like crab cakes make sure you get them here. Wow!! So good. Also the blackened salmon was amazing

Review photo

Review photo

JE

Jeffrey

September 20, 2026Google

5/5

No written review

AZ

Ab Zelaya

September 20, 2026Google

5/5

Service was great going for the first time tomorrow 🤣

AC

Anthony C

September 18, 2026Google

5/5

Big portions, great breadsticks. Quick service for a upscale meal. Would recommend for a nice night out.

MB

Mary Berardi

September 18, 2026Google

5/5

Only my second time here and the food is delicious. The staff is friendly and helpful. Great experience with old friends!

See all 420 reviews

Reviews on platforms

Google4.7420 reviews1–2★: 17

Reliability

50/100Weak

Review base50 pts

Order scale+0 pts

Problem resolution+0 pts

Industry practices+0 pts

Fratelli's Italian & Seafood

4.0%

of 420 reviews

Bars / Restaurants

11.7%

All businesses on Tailwind

7.9%

Website Embed & Trust Badge

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https://fratellispasta.com

4/100

Fratelli's Italian & SeafoodTailwind Score · Mixed

★ 4.7 · 420 public reviews analyzed · 4% 1–2★

Ask AI about this businessChatGPT · Claude · Perplexity

<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="fratellispasta-com" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>

5★ Rating Calculator

4.7★ · 420 reviews

How many consecutive 5★ reviews Fratelli's Italian & Seafood needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.8★)+210

One new 1★ review requires +13 five-star reviews to recover 4.7★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Fratelli's Italian & Seafood's rating and real issue rate?

Across 420 collected public reviews, Fratelli's Italian & Seafood has an average rating of 4.7/5 and a 1–2★ complaint rate of 4.0% (17 of 420 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 87/100.

What are the most common customer complaints about Fratelli's Italian & Seafood?

Among 17 negative (1–2★) reviews for Fratelli's Italian & Seafood, the most frequent complaint categories are: Service or product quality (3 reviews, 0.7% of all reviews); Unexpected charges or price changes (1 reviews, 0.2% of all reviews).

Does Fratelli's Italian & Seafood respond to negative reviews and complaints?

Fratelli's Italian & Seafood has publicly replied to 0 out of 17 negative (1–2★) reviews (0% response rate).

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No clear change

Tailwind Reliability ScoreWeak

50/ 100

Public reviews (4.0% 1–2★)50

Problem resolution & replies (0% · 0/17)+0

Industry practices (0/6)+0

Issue Rate

4.0%

17 of 420 reviews are 1–2★

5★

345

4★

38

3★

20

2★

7low

1★

10low

5★ Rating Calculator

4.7★ · 420 reviews

How many consecutive 5★ reviews Fratelli's Italian & Seafood needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.8★)+210

One new 1★ review requires +13 five-star reviews to recover 4.7★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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