Cuts by Maritza Barber Shop - Delco

Hello, What you are saying is not true, We work by walk ins AND appointments. I was booked up the rest of the afternoon with appointments. Hence why you didn’t see anyone else in the shop because they come at their scheduled time. If you want to come in, especially towards the end of the night like how you did, we always recommend setting up an appointment. Thanks

Hello, I have customers from all backgrounds, and I have received tons of 5-star reviews and there is always one that will ruin your record. I thought that people reading my reviews should know the truth about this situation as this is not accurately posted. This customer called and asked if we had immediate availability for two and said they will be in at 2 pm. They did not properly request an appointment, when they arrived after 2, they said it was for three people. We treat this as a walk in as they did not book an appointment. I had other customers who did book appointments and were waiting. When you are a walk in you have to be patient and understand that those that booked their appointments will be given their service per the appointment. This customer began to get impatient over his turn. We were able to accommodate two of the three that walked in. Our staff is bilingual and the preferred language to communicate among the staff is Spanish. After two of them received their service, they said we were being racist, and he stormed out the shop screaming that he was going to make many bad reviews for discriminating him. There was never any instance of discrimination during this situation. If you check his reviews, he has left other reviews at other stores/businesses claiming discrimination.