No public reviews in August–October.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 1 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 1 |
| June 2026 | 1 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 0, at least 30 needed. Reviews in the year before: 5, at least 60 needed. Months with reviews in the year before: 5, at least 6 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 1 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 0 |
| November 2025 | 0 | 0 |
| December 2025 | 1 | 1 |
| January 2026 | 0 | 0 |
| February 2026 | 0 | 0 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 1 |
| June 2026 | 1 | 0 |
| July 2026 | 0 | 0 |
| August 2026 | 0 | 0 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
40.0%
2 of 5 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
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Communication & customer support
of negative reviews in Beauty Salons
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
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Katelyn Hughes
June 17, 2026GoogleI have been coming here for years. The service has varied but since I started seeing Jessie, my nails are always perfect, last the full 4-5 weeks and she does an amazing job. I always look forward to getting my nails done.
Jay Val
May 31, 2026GoogleRun away from this place they burned me and now I have a scar for life . They need to do more then just refund me my $10 they completely burned me so badly . Completely illegal .
Tara
December 19, 2025GoogleIf you have the option to go to another nail shop, please do this should be your absolute last resort in the neighborhood. This was by far the worst service I’ve ever experienced. Cathy was extremely unprofessional and clearly did not want to do her job. The man at the front desk (I’m not sure of his name) was very unaccommodating and made the atmosphere uncomfortable. The service overall was terrible, and they charge for services without doing the work properly. I do not recommend this place at all.
A grade needs at least 20 reviews.
of 5 reviews
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★ 3.6 · 5 public reviews analyzed · 40% 1–2★
<!-- Tailwind Verified Reputation & Issue Rate Widget -->
<div data-tailwind-widget="bloom-nail-spa" data-company-name="Bloom Nail & Spa" data-layout="score-ai" data-theme="light" data-lang="en">
<a href="https://tailwind.reviews/score/bloom-nail-spa" target="_blank" rel="noopener">Bloom Nail & Spa — 5 collected reviews · 60.0% positive review share (View 360° Reputation Board ↗)</a>
</div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Bloom Nail & Spa needs to reach its next rating target
One new 1★ review requires +2 five-star reviews to recover 3.6★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 5 collected public reviews, Bloom Nail & Spa has an average rating of 3.6/5 and a 1–2★ complaint rate of 40.0% (2 of 5 reviews). For comparison, the industry average issue rate is 9.6%.
Among 2 negative (1–2★) reviews for Bloom Nail & Spa, the most frequent complaint categories are: Communication & customer support (1 reviews, 20% of all reviews); Damaged items or surfaces (1 reviews, 20% of all reviews); Unexpected charges or price changes (1 reviews, 20% of all reviews).
Bloom Nail & Spa has publicly replied to 0 out of 2 negative (1–2★) reviews (0% response rate).
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