August–October: 1 complaint in 1 public review.
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 1 |
| November 2025 | 2 | 1 |
| December 2025 | 1 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 1 | 1 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 1 | 1 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
Too few public reviews to compare with the usual level. Reviews in the last three months: 1, at least 30 needed. Reviews in the year before: 8, at least 60 needed.
Reviews and complaints by month
| Month | Public reviews | 1–2★ |
|---|---|---|
| August 2025 | 0 | 0 |
| September 2025 | 0 | 0 |
| October 2025 | 1 | 1 |
| November 2025 | 2 | 1 |
| December 2025 | 1 | 0 |
| January 2026 | 0 | 0 |
| February 2026 | 1 | 1 |
| March 2026 | 0 | 0 |
| April 2026 | 0 | 0 |
| May 2026 | 1 | 0 |
| June 2026 | 1 | 0 |
| July 2026 | 1 | 0 |
| August 2026 | 1 | 1 |
| September 2026 | 0 | 0 |
| October 2026 | 0 | 0 |
13.8%
9 of 65 reviews are 1–2★
A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.
Is this your business? Claim it to connectFixed problem taxonomy across collected reviews, always with denominators.
Communication & customer support
of negative reviews in Retail
How can a customer reach a person who can resolve an issue, and how quickly do you respond?
jesus ortega
February 23, 2020GoogleNo good at all. I stop there to get some ceviche mix. But was nasty, don't even worth the price
The business replied on Google · February 17, 2022
Hi there Jesus, this store is under a new owner and is no longer a convenience store. Would you mind taking down this review?
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Robert whitman
August 23, 2026GoogleOver priced disposables, lacks knowledge of products and limited selections
Cubs4Life
July 18, 2026GoogleNo written review
Tim Medina
June 24, 2026GoogleGreat shop!!! Very very personal and laid back young man knew the product where it was and what I wanted! 💪 loved it!!! Great GREAT customer service! 💯 definitely going back 👏 👏
of 65 reviews
Display live verified metrics, true issue rate, and your Tailwind Score directly on your homepage or checkout.
★ 4.3 · 65 public reviews analyzed · 13.8% 1–2★
<!-- Tailwind Reputation Widget -->
<div data-tailwind-widget="big-boy-vapors" data-layout="score-ai" data-theme="light" data-lang="en"></div>
<script async src="https://tailwind.reviews/embed/widget.js"></script>How many consecutive 5★ reviews Big Boy Vapors needs to reach its next rating target
One new 1★ review requires +5 five-star reviews to recover 4.3★.
Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.
Across 65 collected public reviews, Big Boy Vapors has an average rating of 4.3/5 and a 1–2★ complaint rate of 13.8% (9 of 65 reviews). For comparison, the industry average issue rate is 8.4%. Its Tailwind Reliability Score is 40/100.
Among 9 negative (1–2★) reviews for Big Boy Vapors, the most frequent complaint categories are: Unexpected charges or price changes (2 reviews, 3.1% of all reviews); Lateness or rescheduling (1 reviews, 1.5% of all reviews).
Big Boy Vapors has publicly replied to 1 out of 9 negative (1–2★) reviews (11% response rate).
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