7

7 Elegance Barbershop

4.8 of 5164 reviewsGoogle

4.8of 5

164 reviews · Google

Right now

August–October: 1 complaint in 4 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	3	0
September 2025	3	0
October 2025	9	0
November 2025	21	0
December 2025	0	0
January 2026	2	0
February 2026	1	0
March 2026	6	2
April 2026	1	0
May 2026	0	0
June 2026	0	0
July 2026	0	0
August 2026	2	1
September 2026	2	0
October 2026	0	0

Too few public reviews to compare with the usual level. Reviews in the last three months: 4, at least 30 needed. Reviews in the year before: 46, at least 60 needed.

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	3	0
September 2025	3	0
October 2025	9	0
November 2025	21	0
December 2025	0	0
January 2026	2	0
February 2026	1	0
March 2026	6	2
April 2026	1	0
May 2026	0	0
June 2026	0	0
July 2026	0	0
August 2026	2	1
September 2026	2	0
October 2026	0	0

usual level · 12 mo.now

Tailwind Reliability ScoreWeak

54/ 100

Public reviews (4.9% 1–2★)48

Problem resolution & replies (75% · 6/8)+6

Industry practices (0/6)+0

Issue Rate

4.9%

8 of 164 reviews are 1–2★

5★

155

4★

0

3★

1

2★

1low

1★

7low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Beauty Salons — and 7 Elegance Barbershop’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

19%

of negative reviews in Beauty Salons

This business: 0.6% of all reviews (1 of 164)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Lateness or rescheduling

9%

of negative reviews in Beauty Salons

This business: 0.6% of all reviews (1 of 164)

How do you handle situations when a specialist is running late or an order needs to be rescheduled?

No official response from the business yet.

Service or product quality

7%

of negative reviews in Beauty Salons

This business: 1.2% of all reviews (2 of 164)

What do you do when a customer isn’t satisfied with the quality of your service or product?

No official response from the business yet.

Damaged items or surfaces

5%

of negative reviews in Beauty Salons

This business: 0.0% of all reviews (0 of 164)

How do you handle claims if an item or property gets damaged during service or delivery?

No official response from the business yet.

Unexpected charges or price changes

1%

of negative reviews in Beauty Salons

This business: 0.0% of all reviews (0 of 164)

When can the final price differ from the initial quote, and how do you resolve billing disputes?

No official response from the business yet.

No-show or last-minute cancellation

1%

of negative reviews in Beauty Salons

This business: 0.0% of all reviews (0 of 164)

What happens if the assigned specialist cancels at the last minute or fails to arrive?

No official response from the business yet.

Examples where an issue happened — and how the business responded

Replied to 6 of 8 1–2★ reviews (75%)

CP

Cameron Pierce

August 2, 2026Google

1/5

35$ to butcher my sons hair he put gel in it so it looks decent until you wash it out….we definitely won’t be back . I wouldn’t go here unless you plan on hiding your haircut with gel for the next 6 weeks.

Review photo

The business replied on Google · August 4, 2026

Hello,Cameron I’m truly sorry to hear about your experience .my name is Elizabeth And I’m the manager de 7 Elegance Barbershop. I sincerely apologize that your son is haircut did not meet your expectations.’ I would really appreciate the opportunity to see what type of haircut your son requested so I can better understand what happened .please came back to the shop and ask for me personally . I will like to take care of the situation myself and do everything I can to make it right . We value every costumer and would appreciate the chance to earn back your trust .thanks you for your feedback , and I hope to see you soon .

BR

Brandon

January 6, 2025Google

2/5

Been here 4 times. 2 of the times was a good haircut. 3rd time was decent. 4th time was absolutely terrible. Did a walk in since you can’t book with anyone except for two of the barbers. Sat down and they had someone translate what I wanted to the barber. He didn’t do anything of what I wanted. Cut the front way too short and didn’t touch the back which was the whole reason I went in. Didn’t wanna ask the barber to do anymore before he messed something up even worse. It’s honestly not even fixable till the front grows back out. I usually don’t leave reviews but I feel as a service that needs communication, you shouldnt sit clients with language barriers to each other. The lady who translated told him what I said , but It just didn’t happen. So just be aware. Andrew is really good barber tho

The business replied on Google · January 15, 2025

Hey Brandon, we really regret your experience. We are all professional barbers but sometimes communication fails due to the language, but we are working on that. We are sorry and we hope to see you soon to provide you with a quality service. Make an appointment with this number 6787678428. I will personally be attendiento you att DREW

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Latest reviews

Only complaints See all 164 reviews

KD

Kevin Dionisio

September 23, 2026Google

5/5

Jose does a fantastic job every time been going for almost a year now, no complaints at all.

BS

Brittany Souphanh

September 22, 2026Google

5/5

Johendry is the best! Treats my kids like his own and always does a great job 👏

CA

Chase Aikens

August 5, 2026Google

5/5

All I can say this place does cut some really good hair and does a fantastic job but the lady that works in there isn't very good at understanding English but I will say she is a great barber

The business replied on Google · August 5, 2026

Thanks so much for your kind words and for your 5-star review! Truly means a lot to us . I am sorry if the language barrier made communication a little difficult . I am continuously working on improving my English so I can provide even better experience for every client .thank you for your patience your support , and for trusting me with your haircut we look forward to seeing you again soon !!!

CP

Cameron Pierce

August 2, 2026Google

1/5

35$ to butcher my sons hair he put gel in it so it looks decent until you wash it out….we definitely won’t be back . I wouldn’t go here unless you plan on hiding your haircut with gel for the next 6 weeks.

Review photo

The business replied on Google · August 4, 2026

Hello,Cameron I’m truly sorry to hear about your experience .my name is Elizabeth And I’m the manager de 7 Elegance Barbershop. I sincerely apologize that your son is haircut did not meet your expectations.’ I would really appreciate the opportunity to see what type of haircut your son requested so I can better understand what happened .please came back to the shop and ask for me personally . I will like to take care of the situation myself and do everything I can to make it right . We value every costumer and would appreciate the chance to earn back your trust .thanks you for your feedback , and I hope to see you soon .

MJ

Mike Jamali

April 23, 2026Google

5/5

Howard was great. Did a fantastic job on my beard. Very thorough very professional absolutely recommend.

RC

Ricardo Carrillo

March 31, 2026Google

5/5

Great place, great barbers they are awesome and friendly. The service so profesional.

See all 164 reviews

Reviews on platforms

Google4.8164 reviews1–2★: 8

Reliability

54/100Weak

Review base48 pts

Order scale+0 pts

Problem resolution+6 pts

Industry practices+0 pts

7 Elegance Barbershop

4.9%

of 164 reviews

Beauty Salons

9.6%

All businesses on Tailwind

7.9%

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5/100

7 Elegance BarbershopTailwind Score · Mixed

★ 4.8 · 164 public reviews analyzed · 4.9% 1–2★

Ask AI about this businessChatGPT · Claude · Perplexity

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5★ Rating Calculator

4.8★ · 164 reviews

How many consecutive 5★ reviews 7 Elegance Barbershop needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.9★)+165

One new 1★ review requires +19 five-star reviews to recover 4.8★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is 7 Elegance Barbershop's rating and real issue rate?

Across 164 collected public reviews, 7 Elegance Barbershop has an average rating of 4.8/5 and a 1–2★ complaint rate of 4.9% (8 of 164 reviews). For comparison, the industry average issue rate is 9.6%. Its Tailwind Reliability Score is 54/100.

What are the most common customer complaints about 7 Elegance Barbershop?

Among 8 negative (1–2★) reviews for 7 Elegance Barbershop, the most frequent complaint categories are: Service or product quality (2 reviews, 1.2% of all reviews); Communication & customer support (1 reviews, 0.6% of all reviews); Lateness or rescheduling (1 reviews, 0.6% of all reviews).

Does 7 Elegance Barbershop respond to negative reviews and complaints?

7 Elegance Barbershop has publicly replied to 6 out of 8 negative (1–2★) reviews (75% response rate).

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