Z

Bars / Restaurants

Zen Ramen and Sushi Burrito

4.5 of 5500 reviewsGoogle

4.5of 5

500 reviews · Google

Right now

August–October: 0 complaints in 15 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	5	0
September 2025	4	0
October 2025	8	0
November 2025	7	1
December 2025	3	0
January 2026	5	0
February 2026	4	1
March 2026	3	1
April 2026	2	1
May 2026	4	0
June 2026	6	0
July 2026	7	1
August 2026	10	0
September 2026	5	0
October 2026	0	0

Too few public reviews to compare with the usual level. Reviews in the last three months: 15, at least 30 needed. Reviews in the year before: 58, at least 60 needed.

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
August 2025	5	0
September 2025	4	0
October 2025	8	0
November 2025	7	1
December 2025	3	0
January 2026	5	0
February 2026	4	1
March 2026	3	1
April 2026	2	1
May 2026	4	0
June 2026	6	0
July 2026	7	1
August 2026	10	0
September 2026	5	0
October 2026	0	0

usual level · 12 mo.now

Tailwind Reliability ScoreWeak

43/ 100

Public reviews (8.4% 1–2★)43

Problem resolution & replies (0% · 0/42)+0

Industry practices (0/6)+0

Issue Rate

8.4%

42 of 500 reviews are 1–2★

5★

386

4★

51

3★

21

2★

14low

1★

28low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Common problems in Bars / Restaurants — and Zen Ramen and Sushi Burrito’s numbers

Fixed problem taxonomy across collected reviews, always with denominators.

Communication & customer support

17%

of negative reviews in Bars / Restaurants

This business: 1.6% of all reviews (8 of 500)

How can a customer reach a person who can resolve an issue, and how quickly do you respond?

No official response from the business yet.

Lateness or rescheduling

9%

of negative reviews in Bars / Restaurants

This business: 1.2% of all reviews (6 of 500)

How do you handle situations when a specialist is running late or an order needs to be rescheduled?

No official response from the business yet.

Service or product quality

4%

of negative reviews in Bars / Restaurants

This business: 0.4% of all reviews (2 of 500)

What do you do when a customer isn’t satisfied with the quality of your service or product?

No official response from the business yet.

Damaged items or surfaces

2%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 500)

How do you handle claims if an item or property gets damaged during service or delivery?

No official response from the business yet.

Unexpected charges or price changes

2%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 500)

When can the final price differ from the initial quote, and how do you resolve billing disputes?

No official response from the business yet.

No-show or last-minute cancellation

0%

of negative reviews in Bars / Restaurants

This business: 0.0% of all reviews (0 of 500)

What happens if the assigned specialist cancels at the last minute or fails to arrive?

No official response from the business yet.

Social & Web Discussions

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Discussions about Zen Ramen and Sushi Burrito on social media

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Latest reviews

Only complaints See all 500 reviews

JC

Jasmine Carolina

September 23, 2026Google

5/5

No written review

TS

T S.

September 17, 2026Google

5/5

Great food!! Great place to eat!!

VW

Veronica Whitsett

September 12, 2026Google

5/5

SOOOOO, my coworker and I did this "thing" and tried this place for the first time. We were very pleased at how good and fresh the food was. I got the "pop rock" sushi burrito and he got the grilled chicken Ramen 🍜. I would have shown a picture but the food was gone so fast!! Lol... I will DEFINITELY be trying all of the sushi burritos 🌯 and then I'll work my way through the rest of the menu.. 😂 If you haven't tried this place yet, you are really missing out!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟

RW

Rebekah Winter

September 10, 2026Google

5/5

I haven't always enjoyed ramen, but the server recommended the black tonkotsu ramen, so I tried it and LOVED it! It is SO flavorful and delicious! The people there are nice and the restaurant is comfy and not too loud. This is has become my new favorite place for dinner! Definitely give them a try, your taste buds will thank you!

KI

Kina

September 6, 2026Google

5/5

11/10 the FFF burrito was SO good! my boyfriend also got the poke, we both loved our food. and this place is so cute, i loved the booze wall with pokémon and naruto <3

Review photo

Review photo

Review photo

KF

Kelly Farmer

August 29, 2026Google

3/5

No written review

See all 500 reviews

Reviews on platforms

Google4.5500 reviews1–2★: 42

Reliability

43/100Weak

Review base43 pts

Order scale+0 pts

Problem resolution+0 pts

Industry practices+0 pts

Zen Ramen and Sushi Burrito

8.4%

of 500 reviews

Bars / Restaurants

11.7%

All businesses on Tailwind

7.9%

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8/100

Zen Ramen and Sushi BurritoTailwind Score · Mixed

★ 4.5 · 500 public reviews analyzed · 8.4% 1–2★

Ask AI about this businessChatGPT · Claude · Perplexity

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5★ Rating Calculator

4.5★ · 500 reviews

How many consecutive 5★ reviews Zen Ramen and Sushi Burrito needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.6★)+125

One new 1★ review requires +7 five-star reviews to recover 4.5★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

Frequently asked questions

What is Zen Ramen and Sushi Burrito's rating and real issue rate?

Across 500 collected public reviews, Zen Ramen and Sushi Burrito has an average rating of 4.5/5 and a 1–2★ complaint rate of 8.4% (42 of 500 reviews). For comparison, the industry average issue rate is 11.7%. Its Tailwind Reliability Score is 73/100.

What are the most common customer complaints about Zen Ramen and Sushi Burrito?

Among 42 negative (1–2★) reviews for Zen Ramen and Sushi Burrito, the most frequent complaint categories are: Communication & customer support (8 reviews, 1.6% of all reviews); Lateness or rescheduling (6 reviews, 1.2% of all reviews); Service or product quality (2 reviews, 0.4% of all reviews).

Does Zen Ramen and Sushi Burrito respond to negative reviews and complaints?

Zen Ramen and Sushi Burrito has publicly replied to 0 out of 42 negative (1–2★) reviews (0% response rate).

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No clear change

Tailwind Reliability ScoreWeak

43/ 100

Public reviews (8.4% 1–2★)43

Problem resolution & replies (0% · 0/42)+0

Industry practices (0/6)+0

Issue Rate

8.4%

42 of 500 reviews are 1–2★

5★

386

4★

51

3★

21

2★

14low

1★

28low

5★ Rating Calculator

4.5★ · 500 reviews

How many consecutive 5★ reviews Zen Ramen and Sushi Burrito needs to reach its next rating target

Target rating:

5★ reviews needed (→ 4.6★)+125

One new 1★ review requires +7 five-star reviews to recover 4.5★.

Get free 5★ review QR →Full calculator

Where these numbers come from

Reviews and “Right now”

Public reviews from Google, collected by Tailwind.

Methods are fixed before anything is computed and are never changed retroactively. A business cannot hide an inconvenient figure or buy a different calculation.

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