Zeigler Chrysler Dodge Jeep RAM

4.4 of 5100 reviewsGoogle

4.4of 5

100 reviews · Google

Right now

July–September: 9 complaints in 80 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	0	0
April 2026	0	0
May 2026	0	0
June 2026	0	0
July 2026	1	0
August 2026	45	3
September 2026	34	6

A complaint is a 1–2★ review. There are no public reviews from the year before (July 2025 – June 2026). Too few public reviews to compare with the usual level. Reviews in the year before: 0, at least 60 needed. Months with reviews in the year before: 0, at least 6 needed. Latest review: October 17.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	0	0
August 2025	0	0
September 2025	0	0
October 2025	0	0
November 2025	0	0
December 2025	0	0
January 2026	0	0
February 2026	0	0
March 2026	0	0
April 2026	0	0
May 2026	0	0
June 2026	0	0
July 2026	1	0
August 2026	45	3
September 2026	34	6

usual level · 12 mo.now

Issue Rate

11.0%

11 of 100 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

2low

1★

9low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 100 reviews

Armando Navarrete

October 17, 2026Google

5/5

Eddie Chacon was great! Very professional, personable, and knowledgeable. I highly recommend him and his team.

The business replied on Google · October 18, 2026

Tonya Lambert

October 17, 2026Google

5/5

Steve Harb did an expectational job today. Very patient and knowledgeable. Thank you for our 2027 Summit 💥 Boom

The business replied on Google · October 18, 2026

Michael Argyrakis

October 17, 2026Google

5/5

Staff was friendly and knowledgeable and I got a great deal. All you can ask for.

The business replied on Google · October 18, 2026

Brandon Frye

October 17, 2026Google

5/5

Steve is the best salesman up there his help was 100% satisfying and I love my new jeep

The business replied on Google · October 17, 2026

Angel Blu

October 16, 2026Google

5/5

No written review

The business replied on Google · October 17, 2026

jj jj

October 16, 2026Google

5/5

I had a great experience working with Issa Tannous at Schaumburg Jeep Chrysler Dodge! He stayed in contact with me throughout the week, kept me updated, and made sure to help me get into the car I wanted. I really appreciate his patience, communication, and dedication throughout the entire process. He made my experience purchasing my 2022 Genesis G70 a lot smoother, and I’m glad I got to work with him. If you’re looking to purchase a vehicle, I definitely recommend asking for Issa. Thanks again for everything!

The business replied on Google · October 16, 2026

See all 100 reviews