The Dana Group
April 6, 2026GoogleThe atmosphere in service was good, but I had a ham and cheese croissant and was so incredibly disappointed with the amount of ham and cheese that were inside of it, only two bites of the entire croissant had ham and cheese in it Look how tiny the piece of ham is that I finally discovered after 10 bites…
The business replied on Google · April 7, 2026
Oh no, this one makes us especially sad to read. Our ham & cheese croissant is truly one of our proudest items, and we’ve heard so many great things about it, so we definitely want to understand what went wrong this time. Thank you so much for letting us know, because this is exactly the kind of feedback that helps us catch mistakes and fix them. Please, please reach out to us at info@thebakehousechicago.com or message us on Instagram @thebakehousechicago we’d love to offer you another one on us so you can try it the way it’s meant to be. And of course, if you’d prefer a refund, we’re more than happy to do that too. We promise this isn’t the standard for that croissant, and we’d really love the chance to make it right. Thank you again for your feedback and for supporting a small local business, it truly makes a big difference for our family.
