Kay Davis
August 23, 2026GooglePlease NOTE: manager stated the 2 inch sticker at the bottom right on the front page of the menu says prices subject to change as of April 1st. I don't know if what year, but it's the end of August 2026, and so they have been upcharging to whatever, whenever for however long on whichever items. If I order something that's $15.99 and they charge me $17.99 that to me is dishonest advertising. Some people choose what they order based on their pockets because eating outv is a luxury, with limits to some. People, all people should be treated with respect. In respect comes my time and my money to live my life. If I chose to spend my hard earned money at your establishment, you chose how you world respect my wallet, and not falsely take my dollars. April was months ago which says this menu's increase came with the new year. As a business, with more of half a year gone by you've had $350 or less you could have gotten new menu's. NO ONE IS READING THE 2 INCH STICKER ORB THE FRONT PAGE OF YOUR MENU. This is dishonest and shows your integrity and lack of morals. Tell yourself different if you want... like *it's noted on the menu*, but you know your intentions... and now others do also. Not fixing it right away was your second mistake.
The business replied on Google · August 26, 2026
Thank you for taking the time to share your concerns. We understand your frustration, especially when the price shown next to an item on the menu does not match the price charged at checkout. We want to clarify that our intention has never been to mislead or take advantage of our customers. Like many small businesses, we have experienced increases in food, supply, and operating costs, which required us to make adjustments to some of our menu prices. We placed a notice on our menus informing customers that prices were subject to change; however, we understand your point that this notice may not have been prominent enough and that customers reasonably expect the listed menu price to reflect what they will be charged. We also want to apologize if our explanation during your visit came across as dismissive of your concern. Regardless of the notice, we appreciate you bringing this issue to our attention, and we are taking steps to make our current pricing clearer and more transparent for our customers. We value every person who chooses to spend their hard-earned money with our business, and we certainly do not take that support for granted. While we respectfully disagree with the suggestion that there was any dishonest intent or lack of integrity on our part, we recognize that we could have communicated these price changes more clearly. We also went ahead and gave you partial refund to honor the price. Thank you again for your feedback. We will use it as an opportunity to improve.
