Santa Clara Car Wash

4.1 of 584 reviewsGoogle

4.1of 5

84 reviews · Google

Right now

July–September: 3 complaints in 21 public reviews.

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	1
August 2025	1	0
September 2025	0	0
October 2025	0	0
November 2025	1	0
December 2025	1	0
January 2026	3	1
February 2026	3	0
March 2026	4	0
April 2026	5	1
May 2026	4	0
June 2026	5	1
July 2026	11	1
August 2026	5	1
September 2026	5	1

A complaint is a 1–2★ review. “Usually” is the company’s own level over July 2025 – June 2026: 4 of 30. Too few public reviews to compare with the usual level. Reviews in the last three months: 21, at least 30 needed. Reviews in the year before: 30, at least 60 needed. Latest review: October 17.

Public reviews are a small, self-selected sample, not the business’s records; a quarter can be seasonal. How we calculate

Reviews and complaints by month

reviews1–2★

Public reviews and 1–2★ reviews per month, last 15 months
Month	Public reviews	1–2★
July 2025	3	1
August 2025	1	0
September 2025	0	0
October 2025	0	0
November 2025	1	0
December 2025	1	0
January 2026	3	1
February 2026	3	0
March 2026	4	0
April 2026	5	1
May 2026	4	0
June 2026	5	1
July 2026	11	1
August 2026	5	1
September 2026	5	1

usual level · 12 mo.now

Issue Rate

19.0%

16 of 84 reviews are 1–2★ · lower is better

▸Why the Issue Rate Is More Important Than the Average Rating?

A high average can hide real problems: a 4.6★ business may still fail 1 customer in 20. Issue Rate is exactly that share — reviews with 1–2★ out of all reviews.

5★

4★

3★

2★

3low

1★

13low

Track record not connected

A business can connect its order system to show how many jobs it completed, next to its public reviews — and, if it sends more, how its customers rated them and whether it is improving. The system sends monthly totals only, no customer data; Tailwind computes the figures by one method for everyone.

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Latest reviews

Only complaints See all 84 reviews

Chakita M

October 17, 2026Google

5/5

Good manual car wash place

Frank

October 11, 2026Google

4/5

I’m a repeat customer here. The quality of the wash is fluctuating but overall good. Note that they no longer have the polishing service. Only wax is available.

Mustafa Hussain

October 3, 2026Google

5/5

No written review

September 28, 2026Google

5/5

No written review

leonard linnus

September 21, 2026Google

1/5

After visiting multiple times for car wash ans was charged their price, today was a disappointment as I was quoted $100 to clean the inside of the car which was done at their fixed prices of $31. The person randomly quoted it and after arguing he brought it down to $50. Absolute scam.

Shreya Malhotra

September 19, 2026Google

5/5

Quick and efficient I had dropped some glass broken glass in the backseat and they got every little piece and they did an interior and exterior clean. It only took about 15 minutes and it’s a great way to just keep your car looking fresh in between deep cleans and they did such a great job it honestly looked like I got an interior detail.

See all 84 reviews